Baker Buick GMC Hudsonville - Service Center

I did not use the Hudsonville location. Your phone system is horrible. No one knows what is going on when you call to make a service call. I was on the phone for 12 minutes only to have Your phone system is horrible. No one knows what is going on when you call to make a service call. I was on the phone for 12 minutes only to have the lady assume I wanted an oil change because I called in for service. The last 3 times I have used your company I have communicated that your phone service, network or processing is subpar and your customers are getting the run around. I don’t get that when I call Berger across the street. More

Great service and communication. The team was able to diagnose and fix the issues. Highly recommend. The team was able to diagnose and fix the issues. Highly recommend. More

I don’t have anything to say as my husband brought the car in for service. car in for service. More

Their transmission guy is top-notch my truck runs like it's brand new again it's brand new again More

I was glad that you were open the Friday after Thanksgiving. I work Monday through Friday and I can not make any of the days you are open late. It is not late enough for me I will nee Thanksgiving. I work Monday through Friday and I can not make any of the days you are open late. It is not late enough for me I will need to look elsewhere. More

Briana ia very knowledgeable and explained my car issue in a manner so I could understand the extent of the problem. She made the entire service process very easy. in a manner so I could understand the extent of the problem. She made the entire service process very easy. More

Glenn Schap failed to return calls. I was forced to visit the dealership to get answers. I was forced to visit the dealership to get answers. More