Bakersfield Hyundai

They did a good job and the Lyft service was timely. I come there often I come there often More

I first want to start off by making it clear that Ishmael is a wonderful salesperson and this negative review is not in regard to Ishmael. Once the process moved above Ishmael is when everything went to xxxx is a wonderful salesperson and this negative review is not in regard to Ishmael. Once the process moved above Ishmael is when everything went to xxxx. My husband initially made an offer, Hyundai countered, followed by back and forth negotiating. Eventually unsatisfied, my husband thanked them for the offer and declined, no longer wanting to move forward with the purchase of the vehicle. We made it clear that we were no longer interested and instead of accepting a loss in sales Juan Almanza, the sales consult at Bakersfield Hyundai, decides that we were in fact not done and proceeded to call several times and when I say several I mean more than 5 times. When my husband would not pick up his calls he had someone else call. Even after blatantly telling them we were in the midst of dinner and did not appreciate being interrupted. As if constant harassing phone calls weren’t enough, Juan proceeded to send my husband text messages implying that he did not know what he was doing and needed to learn more about money managing and sales tax. If someone tells you that they’re no longer interest in purchasing a car, there’s absolutely no need for you to send them articles about how to best manage their money and to learn about how sales tax work. If we didn’t ask for your advice it’s because we don’t need it. So if you still want to purchase with Hyundai just want until the end of the month and wait until they’re 7th call. They’ll sell the vehicle at MSRP. More

The Service department is efficient, kind, and friendly. I greatly appreciate that in a time when customer services has been lacking in so many industries. I greatly appreciate that in a time when customer services has been lacking in so many industries. More

The staff was very is Friendly and the facility was very clean. Service advisor was knowledgeable. clean. Service advisor was knowledgeable. More

Very detailed and communicative. I always have a good time when I come in for a service. I always have a good time when I come in for a service. More

The staff was very friendly. I came in to get my oil changed and they were very fast and efficient. I came in to get my oil changed and they were very fast and efficient. More

Amazing team! Super helpful, they worked with me to satisfy what I felt comfortable with. Definitely felt I made the right purchase. Manager was great, he really h Super helpful, they worked with me to satisfy what I felt comfortable with. Definitely felt I made the right purchase. Manager was great, he really helped pull through. Alex was amazing making sure she gave her all to get us where we wanted. More

Gilbert was friendly and professional. Car was serviced fairly fast. They did the anti theft update for the Elantra. Car was serviced fairly fast. They did the anti theft update for the Elantra. More

Adrianne was fantastic to deal with in service. She kept us informed and answered all our questions. She helped arrange a rental car for us. The whole process of repair was flawless. She kept us informed and answered all our questions. She helped arrange a rental car for us. The whole process of repair was flawless. More

This dealership was clean and friendly. The salesman were easy to talk to. Were pleased with our decision to buy from here. The salesman were easy to talk to. Were pleased with our decision to buy from here. More