Bald Hill Dodge Chrysler Jeep

I stumbled across a Certified Pre-Owned 2019 Ram 2500 at Bald Hill and called to inquire about it. Derek answered and off we went! He was fantastic and very knowledgable about Ram HD trucks, but also cars Bald Hill and called to inquire about it. Derek answered and off we went! He was fantastic and very knowledgable about Ram HD trucks, but also cars in general. After the test drive I now know he is a certified Car Nut. We were on a relatively tight schedule and wanted to get 80% of the deal done before driving to the dealership, as it is 45 minutes away. Derek had everything ready to go and we had already settled the trade in negotiations via email and pictures. Bald Hill had the truck priced very very close to true market dealer retail value. The whole transaction and experience was relatively seamless. There was absolutely no 6 hours at the dealership getting worn down. For those in CT they handle CT registration in house and it does take a while but much smoother than the CT DMV. Bald Hill came very highly recommended from more than a few Navy buddies. I have to say they certainly met expectations. I will return for sure. More

Mike Senape took the time with us to go over everything! This is our third Jeep from Bald hill and we continue to go back because of Mike. Honest and caring! This is our third Jeep from Bald hill and we continue to go back because of Mike. Honest and caring! More

I would highly recommend bald hill dodge friendly staff and service Jennifer kept me up to date on the delivery of my new vehicle and any questions I had about it thanks again and service Jennifer kept me up to date on the delivery of my new vehicle and any questions I had about it thanks again More

The salesperson was friendly and helpful. She explained various functions of the car and answered any question I had. The finance person also answered all my questions. I would purchase anoth She explained various functions of the car and answered any question I had. The finance person also answered all my questions. I would purchase another vehicle from this dealership and would also refer someone there. More

I just purchased a 2022 Jeep Grand Cherokee Limited from Bald Hill Jeep. Jenny was my salesperson and she was awesome! Never pressured me and made my ownership easy. Through no fault of Jenny's or the deale Bald Hill Jeep. Jenny was my salesperson and she was awesome! Never pressured me and made my ownership easy. Through no fault of Jenny's or the dealership, the actual signing papers had complications and they dealt with it easily and calmly. I had used Bald Hill for my first Jeep(even though I hadn't bought it from) for service for years and they always treated me right. That's why I decided to talk to them when it was time to buy a new one. I am so happy that I did. Jenny went through all the new bells and whistles with me so I was comfortable driving away. i would recommend them to anyone who is thinking of purchasing a new car. Jocelyn Bluto More

Bald Hill Dodge Chrysler Jeep is my choice of dealerships, because everyone is so professional, kind and personable..... no pressure sales! Jennifer H.is my sales representative. She carefully dealerships, because everyone is so professional, kind and personable..... no pressure sales! Jennifer H.is my sales representative. She carefully walked me through many of the little gizmos and controls of my new jeep Cherokee as well as the warranties and the fact that I can call her or any of the other reps for help or any questions I may have now and in the future. This is only my second vehicle purchase from Bald Hill Dodge, but my first jeep lasted me 10 years and I just traded it in now. My first and this recent experience were very pleasant ones!! I HIGHLY RECOMMEND BALD HILL DODGE CHRYSLER JEEP AND JENNIFER H AND THE REST OF THE STAFF to all of my friends and family members!! More

Our new Pacifica is at least the third van that we bought at Bald Hill. We would not keep coming back if we were not satisfied. Our salesperson, Jennifer Lee, has done a wonderful job acquainting us with t at Bald Hill. We would not keep coming back if we were not satisfied. Our salesperson, Jennifer Lee, has done a wonderful job acquainting us with the numerous capabilities of our new van. She will need to be patient with us because there is so much to learn. More

My experience with Baldhill Dodge Chrysler Jeep was absolutely terrible. I called on Monday, 07/26 and asked about a vehicle on their lot. They said it was still available, so I said I’d be there at 5: absolutely terrible. I called on Monday, 07/26 and asked about a vehicle on their lot. They said it was still available, so I said I’d be there at 5:30. Once I got there I was told that the car sold earlier in the day, which I understand happens but a call would have been nice so I didn’t waste my time going there. Fast forward to today, 07/31 - I called on another Jeep on their lot and they said it was available, I told them I was on my way. I got there 10 min later and loved the Jeep. I sat down with Bill and we talked numbers to which I accepted the deal. Bill came back with the paperwork and asked me to sign while he went outside to check my new cars mileage. I signed and waited for Bill to come back in. Bill comes back and tells me that at some point from the time I got there and signed the paperwork that someone else bought the Jeep. Can you imagine signing paperwork and being so excited to purchase your first brand new car and then being told that? ZERO COMMUNICATION IN THAT PLACE! I left the dealership very upset and in tears around 4:10pm. At 5:39pm, I received an email from Bill thanking me for coming in and giving me additional information about the car that I looked at… he means the car that I purchased and then was told 2 min after signing paperwork that they sold it to someone else. I will never go back to Baldhill Jeep and I highly recommend no one else going there because I would hate for someone to ever have to experience what I experienced today. More

Excellent customer service no pressure no issues.2nd car Excellent customer service no pressure no issues. 2nd car purchased from this dealership both times we great experience. Will go back again and will Excellent customer service no pressure no issues. 2nd car purchased from this dealership both times we great experience. Will go back again and will recommend More