Bald Hill Dodge Chrysler Jeep

Let me start by saying I called and spoke with Kevin about warranty work. He told me numerous times the job was not covered under warranty. I explained I read it in the warranty book but he still told m about warranty work. He told me numerous times the job was not covered under warranty. I explained I read it in the warranty book but he still told me, rudely, it was not covered. After contacting the manufacturer and another dealer, who would gladly have taken the job, I decided to call him back. I spoke to a woman who sais she would check if covered. Kevin called back and guess what, no apology but said it would be covered. I should have stayed away but they are closer and that is who I bought vehicle from. My check engine light came on in the meantime, so they cleared it and told me to drive it and see what happens. It came on again and said it was something to do with the fuel line, or code for fuel. They had the vehicle all day, still not fixed, I picked it up and noticed the fuel tank had quarter tank less than when i dropped off. I went to get gas and now it was overflowing at gas filler. I called and Kevin, being the rude person he is, said had nothing to do with work they did. He told me to go back and have it looked at. Well I took to another dealer, and as they were raising the vehicle on the lift guess what was found? Two clips to crimp my gas lines to check for leaks. Way toi go Bald Hill. They actualy have your initilas on them. What a hack job. And Kevin, the most rude person I ever met that deals with the public. More

I had a great time shopping for a car. painless and actually enjoyable...My salesman, Frank Vescera jr. was very knowledgable and helpful...he was able to answer all of my questions and he worked withi actually enjoyable...My salesman, Frank Vescera jr. was very knowledgable and helpful...he was able to answer all of my questions and he worked within my prioe range without adding pressure...I got a great service package from Steve Rodrigues, and he was also very knowledgable and helpful. He helped to get a managable monthly payment that included a great warranty...I have driven the car a considerable distance and there have been no problems...it was clean and ready to go when I arrived to pick it up...at the last minute the salesman even had air added to the tires so that they were at the perfect pressure...LOL...so get on down to Bald Hill Dodge and buy and a car...LOL... More

After several unhappy experiences at other dealerships seeking a used BMW, it was a pleasure to meet and deal with Mike Vigeant, who is not only a gentleman of long experience, but - most importantly - he seeking a used BMW, it was a pleasure to meet and deal with Mike Vigeant, who is not only a gentleman of long experience, but - most importantly - he actually listened to my circumstances, carried through with taking the vehicle to my mechanic for pre-purchase evaluation, and responded to my e-mail inquiries, thus making the entire process relatively stress free, which is remarkable. Mike was knowledgeable about the Avalon and patient with my request for a short drive before delivery to guarantee that all repairs had been made. All paperwork was in order, the car was ready right on time, and the amounts debited from my bank account, as agreed, were done promptly and without error. In negotiating the price, he demonstrated good salesmanship through logical presentation of the facts that would make this a sound purchase. To his great credit, he applied sense and not emotion. All in all, I was favorably impressed, and I have extremely high standards for customer service when engaging in a transaction involving thousands of dollars. I would enthusiastically recommend Mike to anyone in the market for a vehicle, and I believe in offering praise when warranted. In this instance, it is. Kathryn A. Finnerty West Warwick, RI More

I purchased a new wrangler in record time (aprox I purchased a new wrangler in record time (aprox 30-45min) the price was good and a relaxing experience with no xx , I have only once before had suc I purchased a new wrangler in record time (aprox 30-45min) the price was good and a relaxing experience with no xx , I have only once before had such a pleasurable time buying a vehicle , no pressure . I would highly recomend this dealership More

My wife and I had an extremely pleasant and hassle free car buying experience with Mike Vigeant at Bald Hill Dodge Chrysler Jeep. We found Mike to be very knowledgeable and a top notch salesman and he mad car buying experience with Mike Vigeant at Bald Hill Dodge Chrysler Jeep. We found Mike to be very knowledgeable and a top notch salesman and he made the process run very smoothly. We will recommend our family and friends to Mike and are confident that they will receive the same first class customer service that we had received. We love our new 2011 Jeep Cherokee Laredo and hope to enjoy riding it for another decade or longer as was the case with our last Jeep Cherokee. Sincerely, Jim and Robyn Devine More

i was lookingfor vehicles online when i came across bald hill dodge. i called and spoke to mike mardo told him what i was looking for and the monthy payments i was lokking for and he told me we could make t hill dodge. i called and spoke to mike mardo told him what i was looking for and the monthy payments i was lokking for and he told me we could make that work. when i arrived there the staff and people weere frienly no pressure which is nice because i usually dont look forward to the car buying experience. i was very satified with my trade in value and my monthly payments acctually came out lower than which we talked about. overall i couldent be happier and balg hill would be my first choice next time im in the market for a vehicle even though i live 50 miles away. More

We were very happy with the overall sales process, Shayne We were very happy with the overall sales process, Shayne was very informative about the SUV. He was also patient with the time line of purchesing a We were very happy with the overall sales process, Shayne was very informative about the SUV. He was also patient with the time line of purchesing a new vehicle. More

I have purchased four new Dodge's from Bald Hill, had a minor issue with my newest purchase and they are in the process of handling it with the utmost concern for my time and needs. minor issue with my newest purchase and they are in the process of handling it with the utmost concern for my time and needs. More

I drove four hours from New Jersey to Bald Hill for a deal that i still cant beleive could have had. I had spoken to Frank and Steve by phone first as the vehicle i was interested in was found by another deal that i still cant beleive could have had. I had spoken to Frank and Steve by phone first as the vehicle i was interested in was found by another dealer in New Jersey. When i spoke to them they were very cordial and professional. I have purchased new cars before but i must say that this was the easiest deal that i have ever done, there were no dealer games and run arounds that we all assume we will get from a dealer. The price was agreed upon they got me financing that was better than i expected, and they opened the dealership after hours. I can say that although it is a long distance from where i reside i will check with them first before going elsewhere. i would highly recomend them to anyone. More

Dave is awesome. He has always met my buying needs. We have purcahse over 10 vehicles from this dealership and have always felt we received thebest deal around. Excellant, friendly service that always goe have purcahse over 10 vehicles from this dealership and have always felt we received thebest deal around. Excellant, friendly service that always goes above and beyond my expectations. More