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Bald Hill Kia

Warwick, RI

3.7
282 Reviews

1021 Bald Hill Rd

Warwick, RI

02886

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282 Reviews of Bald Hill Kia

February 18, 2023

Rude, no customer services skills. The financial manager had no idea about the paperwork needed. More

by AmandaD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charlie
January 20, 2023

I had the best new car experience I’ve ever had at Baldhill Kia . Erika was so nice and personable. She’s a great sales person. So friendly and she kept in touch with me about when my car was coming i More

by M.R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erika Marfeo, General Manager, Finance Manager,
September 10, 2022

The service department is remarkable! I personally want to thank Nick Rose for going above and beyond a service representatives usual daily routine. I can not say enough kind wor More

by Barbara196726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rose, Amber
July 18, 2022

The service I received was very poor. Never received a call about my service or when the vehicle was ready. The service advisor was not friendly wasn’t concerned about my issues. And wh More

by joannamartin1031
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Alexandrea Giles
January 15, 2022

Erica Marfeo @Baldhill Kia very friendly and informative Erica Marfeo @Baldhill Kia very friendly and informative made the car buying process a simple task More

by angiedebortoli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Marfeo
January 13, 2022

I am 67 and have purchased numerous types of new vehicle, car, truck and motorcycles, from different dealerships depending on vehicle type, and must say Bald Hill Kia has THE worst concern for customers and More

by karatekid69
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mohammed in sales was a pleasure; Frank in service seems caring
November 06, 2021

Ritchie Bernard went out of his way to hear what I needed and get it for me. Everyone was great from sales to service to office, start to finish! I was in a bind and Ritchie did everything he could to mak More

by Jane Vachon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchie Bernard, Ricardo Castillo
November 05, 2021

Poor workman's ship. Spilt oil all over my vehicle and I couldn't even get a call back never mind an apology. Ridiculous and this is the service dept at a dealership. Shame on them More

by AUBIN Allyson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Venice
September 13, 2021

Mohammed and the team at Bald Hill Kia were very helpful, especially in working around our busy schedule. And they were upfront about the pricing and answered all our questions to help us make a decision. More

by Jwshippee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Hassan
August 26, 2021

Excellent experience working with Mohammed. We purchased a 2022 Kia K5 and everything ran smoothly from start to finish. Mohammed went over all the features of the car. He's a top notch salesman, very profe More

by Patty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed
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