Bald Hill Kia

The service department is remarkable! I personally want to thank Nick Rose for going above and beyond a service representatives usual daily routine. I can not say enough kind wor I personally want to thank Nick Rose for going above and beyond a service representatives usual daily routine. I can not say enough kind words regarding Bald Hill Kia and the entire service department. I purchased my Sorento from Taska Kia in Johnston, and I will never return. The service department is absolutely horrible. They charged my warranty company, Triton, for services that were never rendered. I would bring my vehicle there for service and once returned other things were broken in my vehicle. Taska would never admit to causing the damage which was not present prior to their service. I trust the Bald Hill Kia service department with my life after Taska's service department just about got me killed on I95 more than once with their so called completed repairs! I would give Nick Rose at Bald Hill Kia a 10 star rating if it was available. Amber I also want to thank you for your kindness and compassion regarding all the repairs made to my vehicle recently. You and Nick definitely over achieved number one in customer satisfaction! Thank you so much for what you have both done for me! Barbara Iannotti More

The service I received was very poor. Never received a call about my service or when the vehicle was ready. The service advisor was not friendly wasn’t concerned about my issues. And wh Never received a call about my service or when the vehicle was ready. The service advisor was not friendly wasn’t concerned about my issues. And when I picked up the vehicle the young man was very unprofessional!!! More

Erica Marfeo @Baldhill Kia very friendly and informative Erica Marfeo @Baldhill Kia very friendly and informative made the car buying process a simple task Erica Marfeo @Baldhill Kia very friendly and informative made the car buying process a simple task More

I am 67 and have purchased numerous types of new vehicle, car, truck and motorcycles, from different dealerships depending on vehicle type, and must say Bald Hill Kia has THE worst concern for customers and car, truck and motorcycles, from different dealerships depending on vehicle type, and must say Bald Hill Kia has THE worst concern for customers and thier purchased vehicles that I have experienced. Service department has one person, gentleman named Frank that seems to care, and the rest, especially along with the service manger, make you feel unimportant and an interuption to thier day. Love the vehicle but truly sorry I bought it due to this dealership. I hate to do it, but will now be going to a different dealership for service and wish I gave them the sale. They also recommended a protection plan and I bought it. They cannot make good on the plan but have made many many excuses. More

Ritchie Bernard went out of his way to hear what I needed and get it for me. Everyone was great from sales to service to office, start to finish! I was in a bind and Ritchie did everything he could to mak and get it for me. Everyone was great from sales to service to office, start to finish! I was in a bind and Ritchie did everything he could to make things work for me, even coming in the morning after surgery to meet me. GET WELL RITCHIE! Love you guys- Jane Vachon Hopkinton, RI More

Poor workman's ship. Spilt oil all over my vehicle and I couldn't even get a call back never mind an apology. Ridiculous and this is the service dept at a dealership. Shame on them couldn't even get a call back never mind an apology. Ridiculous and this is the service dept at a dealership. Shame on them More

Mohammed and the team at Bald Hill Kia were very helpful, especially in working around our busy schedule. And they were upfront about the pricing and answered all our questions to help us make a decision. especially in working around our busy schedule. And they were upfront about the pricing and answered all our questions to help us make a decision. More

Excellent experience working with Mohammed. We purchased a 2022 Kia K5 and everything ran smoothly from start to finish. Mohammed went over all the features of the car. He's a top notch salesman, very profe a 2022 Kia K5 and everything ran smoothly from start to finish. Mohammed went over all the features of the car. He's a top notch salesman, very professional and answered any and all questions we had for him. I would highly recommend this dealership! More

Very pleasant experience. Great staff made my purchase enjoyable and easy. Highly recommended dealership enjoyable and easy. Highly recommended dealership More

Wasn't approved for Leasing which is perfectly fine. Just disappointed on how they ran my credit with multiple banks for Financing with out consulting me. My intention was Leasing not financing. disappointed on how they ran my credit with multiple banks for Financing with out consulting me. My intention was Leasing not financing. More