Bald Hill Kia

Excellent service! Very courteous and willing to fit me in when my engine light was flashing. Jeff also called and explain what the repair entails before going ahead and completing the work. in when my engine light was flashing. Jeff also called and explain what the repair entails before going ahead and completing the work. More

Oct 30, 2020 Service attempted visit:Well, you all got Oct 30, 2020 Service attempted visit: Well, you all got me again. Shame on me... You got me, right? I came up this morning, as directed to by Nick Oct 30, 2020 Service attempted visit: Well, you all got me again. Shame on me... You got me, right? I came up this morning, as directed to by Nick (via phone yesterday) in a snow storm. All to find out once I'm there this morning that you all can't do the repair, and to call Flood Ford for an appt (you even stated they could probably get me in early next week). Well they can't get me in until November 19th. So, the jokes on me, huh? This is how a customer who paid cash for his 2018 F150 ($28,500 + taxes, transfer, etc) just last year (Apr,2019) gets treated as a loyal customer? Wow... I'm doing some serious soul searching about your business. To add insult to injury, the complimentary car wash promised at time of purchase for 3 years was not done when I was there 10/28 (2 days ago), and only just today offered while we are literally in a snow storm. SMH... I just tried to do what was asked of me, only to be wronged again. And Nick was conveniently out today. He somehow failed to mention that yesterday. UPDATE: Because of continued misinformation dealing with service on my purchased 2018 F150 (in April '2019) and broken agreement to rectify problem when purchased (for which I paid $1600 for upholstery upgrade myself), I have recently traded said vehicle for a new F150 XLT 4X4 from Flood Ford, whose service warranty is second to none! You have beaten me down, and no longer have to honor your compromised agreement to complimentary oil changes, tire rotations, AND courtesy car washing as a result of my cost for medical treatment (3 day ICU stay) for allergic reaction to embedded fur dander throughout vehicle's ventilation & cloth upholstery (not visible when purchased) but still placed on sales lot, all shiny & new. It's unfortunate the all mighty $$$ given by me to you all, far exceeded the agreed upon compromise that was authorized by your General Manager, and conveyed to me by the Business Manager, after my release from hospital in May, 2019. The servicing visits from then til now were always met with shrugged shoulders, implied ignorance of agreement, and lack of professionalism to a cash paying customer. Maybe had I bought a KIA, this entire ordeal would have never occurred, huh? More

First service done on my new Kia. Service was excellent, everything was explained exceptionally and the vehicle was returned washed and vacuumed. Strongly recommend Bald Hill Kia and Jeffrey Gabriele everything was explained exceptionally and the vehicle was returned washed and vacuumed. Strongly recommend Bald Hill Kia and Jeffrey Gabriele More

The service at bald hill kia was courteous, quick, and efficient. Their attention to detail was exemplary and the people showed a genuine interest in their work. efficient. Their attention to detail was exemplary and the people showed a genuine interest in their work. More

They were very helpful and gave me frequent updates on the work being performed. I use them for all my service needs and warranty checkups. the work being performed. I use them for all my service needs and warranty checkups. More

Bought a new car last year and they were awesome went back this year and ended up walking out. Not at all the same dealership I bought from a year ago it has changed a lot and not for the better they mak back this year and ended up walking out. Not at all the same dealership I bought from a year ago it has changed a lot and not for the better they make no effort to work with you at all. Now it’s Just another Typical car lot, even the salesman Jason that sold me my SUV last year left them, and honestly that’s why I went back.They had pulled our salesmen away from us multiple times for whatever reason we felt like we didn’t even matter to the point we couldn’t even start a conversation it was so often. I mean honestly is that how you treat a customer spending 40k? They left me with no urge to buy Anything from them in fact I will not even be back not even for service. More

The salesman, Mohammed Hassan, did a great job selling the product. He was kind, very professional, and his knowledge of the vehicles was was great. As a company, you should can be very proud of his perfo the product. He was kind, very professional, and his knowledge of the vehicles was was great. As a company, you should can be very proud of his performance. I'm sure he would be a great asset to any business. Thanks, Mohammed. More

I was very surprised to pay for an inspection that failed I will not ever be back to Kia I was extremely disappointed. Tech was very nice Ally that I dealt with over whelming expensive recommendations I will not ever be back to Kia I was extremely disappointed. Tech was very nice Ally that I dealt with over whelming expensive recommendations More

Everyone was friendly and informative Did have to wait Everyone was friendly and informative Did have to wait long I arrived earlier than scheduled and my car was taken right in Will go back again Everyone was friendly and informative Did have to wait long I arrived earlier than scheduled and my car was taken right in Will go back again More

Car was towed in turned out the engine had seized, ordered me a new one, Installed it & I had the car back in less than a week. No questions . Great job thanks ordered me a new one, Installed it & I had the car back in less than a week. No questions . Great job thanks More