Bald Hill Kia

Everyone was friendly and informative Did have to wait Everyone was friendly and informative Did have to wait long I arrived earlier than scheduled and my car was taken right in Will go back again Everyone was friendly and informative Did have to wait long I arrived earlier than scheduled and my car was taken right in Will go back again More

Car was towed in turned out the engine had seized, ordered me a new one, Installed it & I had the car back in less than a week. No questions . Great job thanks ordered me a new one, Installed it & I had the car back in less than a week. No questions . Great job thanks More

Please see Ethan in sales he is excellent. He listened and best part not one of those pushy sales guys. Finance dept also great to work with. and best part not one of those pushy sales guys. Finance dept also great to work with. More

Great service, quick professional people. I highly recommend this dealer. I have all my work done here, as well as purchasing my new vehicle’s. recommend this dealer. I have all my work done here, as well as purchasing my new vehicle’s. More

Terrible service department staff and customer service. Management does not care about return sale customers. Stay away. Not worth your time, or money. Buy elsewhere. Management does not care about return sale customers. Stay away. Not worth your time, or money. Buy elsewhere. More

Only my second time there but it is my last. I asked for a full detail and an oil change. What I got back was dirt still in car and a scratch on my driver side window. A day later my engine was misfiring. S a full detail and an oil change. What I got back was dirt still in car and a scratch on my driver side window. A day later my engine was misfiring. So I took it back and was guaranteed by the supervisor that she would over look the recon herself. Well the car smelled clean at least but same dirt spots still there and was told that my window being damaged there was nothing that could be done. At least the second time I went to get the car done again I did not have to pay for. Both times I went within a week mind you I asked for a fob key. First time I made the appointment they ordered the key on the phone with me. I got the car back the first time they had no idea what I was talking about. So when I brought the car to be detailed a second time I was told they would program the key. Again I got the car back and no fob key. More

Considering a KIA - you owe it to yourself to visit this dealership. Very professional organization and staff!!! My experience was outstanding- 5-star!!! I was so impressed with my buying experience that I dealership. Very professional organization and staff!!! My experience was outstanding- 5-star!!! I was so impressed with my buying experience that I brought my wife back 3-weeks later and she purchased her first new car in over 25 years... She was originally considering another vehicle but was so impressed with Ethan and Ricardo that she too choose to buy there!!! Everyone will make you feel welcome and listen to what you want More

From the moment I contacted bald Hill Kia until I picked up my vehicle they were professional and courteous and did a great job.Very satisfied up my vehicle they were professional and courteous and did a great job.Very satisfied More

What has happened since Joe Monti left? We get a cold call from Louis or Lewis who stumbled mispronounced my name four of five times and referred to me as a .ale (I'm female!!) I asked why is he calling call from Louis or Lewis who stumbled mispronounced my name four of five times and referred to me as a .ale (I'm female!!) I asked why is he calling since we don't really like solicitation calls. He mumbles and cant answer me. After further asking him why is he calling he says something about me trading in my 2019 Optima. I told him if we ever do business with Bald Hill Kia again, we will just contact Bobby. This used to be a place that wouldn't harass you about your one year old car. More

Stress free and friendly experience. After shopping several other dealerships I found myself back at Bald Hill . Louis and Ricardo took great care to listen to me explain what I was look After shopping several other dealerships I found myself back at Bald Hill . Louis and Ricardo took great care to listen to me explain what I was looking for and within minutes we agreed on a great deal , better than any other dealer offered. I would highly recommend Louis and Ricardo to anyone looking to buy. They are friendly and professional . More