Balise Ford

Service appointment Made and appointment with one of the service managers and showed up a few minutes ahead of the scheduled time and was told by the same manager I would Made and appointment with one of the service managers and showed up a few minutes ahead of the scheduled time and was told by the same manager I would the wait an hour or so since it is really first come first serve and when I asked why an appointment was made I just got a shrug and was told that is the way it is. If I was originally told the truth I would have come in first thing but wa lied to and no frustrated. I really wonder why there is so called scheduling for service if there is a first come first serve policy More

Great Experience My experience with Balise Ford, Hyannis was positive and rewarding. The entire process from in initial visit to vehicle delivery exceeded my expectat My experience with Balise Ford, Hyannis was positive and rewarding. The entire process from in initial visit to vehicle delivery exceeded my expectations. Ivelise, salesperson was friendly, knowledgeable, and supportive. General Manager Damon was attentive and reassuring to my concerns about purchasing a 10 year old truck. Both treated me as though I was purchasing a $60,000 truck. Will definitely purchase again at Balise Ford. Thanks you your awesome customer service!!! More

Great experience Couldn’t be more pleased with my experience shopping for a new car at BaliseFord in Hyannis. There was no pressure from the sales representative and Couldn’t be more pleased with my experience shopping for a new car at BaliseFord in Hyannis. There was no pressure from the sales representative and nothing but courteous concern for my needs. Michael Wyman is by far the best sales consultant I have experienced. His actions and concern for my needs was what convinced me to make my decision to purchase my F-150 from Balise. More

Wasted my time on a car that was no longer available I called on a vehicle that was advertised on Cargurus and was told it was still available. I went there within half an hour and was told car was no lo I called on a vehicle that was advertised on Cargurus and was told it was still available. I went there within half an hour and was told car was no longer available. Typical dishonest dealer More

Low Pressure. Careful review. Upfront financial explanation. Low Pressure sales assistance. Careful review of vehicle stock and options. Upfront financial explanations. Easy terms. Excellent care with vehicle r Low Pressure sales assistance. Careful review of vehicle stock and options. Upfront financial explanations. Easy terms. Excellent care with vehicle registration and inspection. Customer for life. More

Great place to buy a car Our salesman,Sunshine, handled the transaction efficiently. He asked all the right questions to lead us to the perfect car for us. He did not try t Our salesman,Sunshine, handled the transaction efficiently. He asked all the right questions to lead us to the perfect car for us. He did not try to sell us on options we did not want to sell us a more expensive model. We felt very comfortable making the decision to purchase the car he suggested that very first interaction. He knows his product. More

New Explorer We shopped this car for good prices and Balise gave us a competitive price without extensive "let me check with the manager" routine. This is the seco We shopped this car for good prices and Balise gave us a competitive price without extensive "let me check with the manager" routine. This is the second car we've bought from them this year and it's been a good experience. More

EXCELLANT SERVICE, QUALITY and COST PRESENTLY OWN 4 VEHICLES AND EVERYONE OF THEM GETS SERVICED AND REPAIRED AT BALISE FORD. HAD MANY YEARS OF EXPERIENCE WITH DEALER SERVICE DEPTS IN 3 PRESENTLY OWN 4 VEHICLES AND EVERYONE OF THEM GETS SERVICED AND REPAIRED AT BALISE FORD. HAD MANY YEARS OF EXPERIENCE WITH DEALER SERVICE DEPTS IN 3 STATES AND FELT THAT POOR SERVICE AND HIGH COST WAS THE NORM BUT NOT AT BALISE. IF YOU WANT COMPLETE SATISFACTION THEN THEY ARE THE ONLY ONES TO CHOSE. START WITH TOM OR BRIAN IN BOTH THEIR SERVICE DEPTS. I WILL EASILY BUY MY NEXT VEHICLE FROM THEM. More

If you can avoid Belise Ford like the plague! I live on the cape and needed to buy a new car. I also spent thousands of dollars to get the extended warranty. The Service Dept. is the WORSE!!! Took I live on the cape and needed to buy a new car. I also spent thousands of dollars to get the extended warranty. The Service Dept. is the WORSE!!! Took my Ford Escape for Basic service. Three days later I got the car back. I will never buy anything from them again. Oh yeah, I was told they use a place to bury bad reviews so I hope someone sees this. More

5 Hour commute to be lied too This started when i Went back and forth with the Manager and sales rep. on a used 2008 Porsche Cayenne i had been searching for. Before taking a 5 hou This started when i Went back and forth with the Manager and sales rep. on a used 2008 Porsche Cayenne i had been searching for. Before taking a 5 hour round trip to the cape, on my only day off ( a Saturday) and having to deal with cape traffic. I insisted, before taking that trip, if i could be approved for this vehicle (average credit) with a $2500 down payment (vehicle was $11,995). i was assured by 2 employees that i would be financed no problem, especially with that down payment (i had previously submitted a credit app prior, online). So, i went to the bank, took money out and made the trip. I wasn't in the showroom for even 5 minutes. before i was told they could not finance me due to mileage (only 120K) which in today's day and age means nothing. (considering we just re-financed my wife's 06 BMW X3 with 140k on it with DCU at 3.99% interest...) The sales person (female) didn't even try to reason with said finance person (if it was a manager, shame on him) instead, they tried to offer me some other crap box cars on their lot.. moral of the story, this dealership will say anything to get you in the door, to try and sell you a vehicle of their choice (junk box fords, GMs etc). I wasted almost a whole Saturday (my only day off, as i work police/fire/ems) for no reason when i had specifically asked prior to my travel of approval. I have purchased many cars, from other dealerships. i thought i had a bad experience prior, but this one is on the top of my list. Worst experience with a dealership Ive ever had. More