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Balise Subaru of Hadley
Hadley, MA
3,379 Reviews
You are a member of our Subaru family
At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy.
Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree!
We put in the hard work so you don't have to
Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers!
Quality staff and service
We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page!
We stand behind Subaru
Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,379 reviews
Verified Customer
September 13, 2022
The car was taken within a reasonable time. The room we waited in was clean and seats were spaced out given people room. It did not take too long for service. The room we waited in was clean and seats were spaced out given people room. It did not take too long for service. More
by Davidk77
Employees Worked With
Jevon Ramsay
September 06, 2022
Everyone in the service dept. is fantastic. The reason I bought my second Subaru was because of the service dept. Always pleasant and extremely helpful. is fantastic. The reason I bought my second Subaru was because of the service dept. Always pleasant and extremely helpful. More
by Cynher
Employees Worked With
Brandon and Jesse
September 02, 2022
got my appointment, they alerted me immediately that they'd keep the car overnight due to a staff shortage, but also had the car fixed by 9a. Service people are kind and efficient. they'd keep the car overnight due to a staff shortage, but also had the car fixed by 9a. Service people are kind and efficient. More
by NOBLEWOLF3
Employees Worked With
Terra Hondrogen
August 29, 2022
I took awhile but it's the best experience we've ever had purchasing a new car. And we owe it all to Rich, our salesperson! Thank you all, we love our new Subaru Cross trek. purchasing a new car. And we owe it all to Rich, our salesperson! Thank you all, we love our new Subaru Cross trek. More
by meme1992
Employees Worked With
Rich Grono
August 29, 2022
Jesse and his team handled my big 65k-mile service with the utmost professionalism and personal care. They communicated with me clearly before, during and after the work and even let me keep the (beautiful the utmost professionalism and personal care. They communicated with me clearly before, during and after the work and even let me keep the (beautiful, big) loaner Ascent an extra day because I was traveling on the day of the service. Absolutely top marks for both the service and the customer care. More
by BCODY0
Employees Worked With
Jesse Szewczyk
August 29, 2022
Very professional, courtesy,and gave excellent explanations. All questions were satisfactorily answered and if any other problems occur just csll explanations. All questions were satisfactorily answered and if any other problems occur just csll More
by AMESJOE
Employees Worked With
Roger Dugas
August 25, 2022
My daughter and I bought two Crosstreks from this dealer — one slightly used and one new. My 30-year-old daughter did all the groundwork as far as getting trade in appraisals and was consistently treated pr — one slightly used and one new. My 30-year-old daughter did all the groundwork as far as getting trade in appraisals and was consistently treated professionally. Roger jumped on a trade in that was the perfect vehicle for me and contacted us immediately. I am thrilled with my car!! My daughter also loves hers. I’ve been to many dealers in my car buying lifetime, and this was by far the most professional, courteous, and relaxed experience I’ve had. I would recommend Steve Lewis and Roger to anyone looking to purchase a car. More
by mjvana
Employees Worked With
David Hanks, Roger Dugas, Jack Walczak
