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Balise Subaru of Hadley
Hadley, MA
3,379 Reviews
You are a member of our Subaru family
At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy.
Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree!
We put in the hard work so you don't have to
Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers!
Quality staff and service
We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page!
We stand behind Subaru
Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,379 reviews
Verified Customer
July 22, 2022
Seth was great to work with. Communication and transparency were appreciated. Doing an out of state purchase was frustrating, however. Communication and transparency were appreciated. Doing an out of state purchase was frustrating, however. More
by MLGWALLNER
Employees Worked With
David Hanks, Seth Bourdeau
July 20, 2022
Always friendly staff and willing to assist. They keep you updated on your service repair. My only request is to pls have some chairs with attached tables. They keep you updated on your service repair. My only request is to pls have some chairs with attached tables. More
by thunder263
Employees Worked With
Terra Hondrogen
July 20, 2022
The staff is always professional and helpful clarifying problems and options as well as recommendations for car maintenance. I never feel pressured of taken advantage of at this office. problems and options as well as recommendations for car maintenance. I never feel pressured of taken advantage of at this office. More
by PATCSFNP
Employees Worked With
Terra Hondrogen
July 15, 2022
brought car for check up and alerted staff that I needed Mass inspection. at the conclusion of service, the staff assured me that car was ready for inspection! Car failed inspection! Car now needs to be ser Mass inspection. at the conclusion of service, the staff assured me that car was ready for inspection! Car failed inspection! Car now needs to be serviced again and inspected again. Subaru needs to provide reliable service and truthful information. More
by PATW1
Employees Worked With
Joe Clark, Michael Teixeira, Benny Cruz, Terra Hondrogen, Ryan Spahl
July 12, 2022
Brandon and Jesse (? ) conscientiously diagnosed and took care of at first a front rattle and loose cover, to replacing the struts because there was still a bit of a rattl ) conscientiously diagnosed and took care of at first a front rattle and loose cover, to replacing the struts because there was still a bit of a rattle. More
by DALEVENSTEIN
Employees Worked With
Jesse, Brandon
July 04, 2022
Scott Lunt is an excellent salesman. He kept me posted along the way and I LOVE my 2022 Subaru Impreza Premium. I just have to learn all of the "extras" that I never had in previous ca He kept me posted along the way and I LOVE my 2022 Subaru Impreza Premium. I just have to learn all of the "extras" that I never had in previous cars but I know if I don't understand something Scott will be happy to help! More
by KGARRON174
Employees Worked With
David Hanks, Michael Teixeira, Scott Lunt
