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Balise Subaru of Hadley
Hadley, MA
3,379 Reviews
You are a member of our Subaru family
At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy.
Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree!
We put in the hard work so you don't have to
Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers!
Quality staff and service
We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page!
We stand behind Subaru
Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,379 reviews
Verified Customer
May 31, 2022
We went into the dealer looking for a fuel-efficient vehicle due to our changed driving habits (extended mileage) due to caring for a parent and driving to work daily. Our salesman Roger greeted us, ask vehicle due to our changed driving habits (extended mileage) due to caring for a parent and driving to work daily. Our salesman Roger greeted us, asked for what we were looking for and set up test drives. Vehicles were limited on the lot, but Roger managed very well. Absolutely zero pressure, sales was very accommodating, and the showroom was nice. Steve Lewis Subaru was very very good. They were so good we went back that week and traded in our other vehicle for a Subaru and again the experience was the same, which was great! Definitely recommend this dealership! If you are looking for a no pressure, good experience this dealership is it. More
by bgtg
Employees Worked With
David Hanks, Roger Dugas, Ryan Spahl, Jack Walczak
May 30, 2022
Excellent service - would have given five stars if the part shipped to the dealership wasn't broken, thereby extending the time the car was in the shop. That is not a reflection on the service center, whi part shipped to the dealership wasn't broken, thereby extending the time the car was in the shop. That is not a reflection on the service center, which did a great job. In particular, Jesse Szewczyk was very professional, very responsive, and very helpful. A pleasure to deal with. More
by BILLCORWIN99
Employees Worked With
Jesse Szewczyk - Excellent
May 30, 2022
Very pleased with the service and the knowledgeable people. Every visit has been a good experience. Will never own any other type of vehicle. people. Every visit has been a good experience. Will never own any other type of vehicle. More
by christinepascale1949
Employees Worked With
Jessie
May 27, 2022
Well explained. This was a lot of work done to my car and was pricey but I got a loaner and had minimal inconvenience. I am sure of thorough dependable work done to This was a lot of work done to my car and was pricey but I got a loaner and had minimal inconvenience. I am sure of thorough dependable work done to my 2015 Forester. More
by ckitchen1
Employees Worked With
Terra Hondrogen
May 25, 2022
Had to reschedule due to delay in outside body shop, but Jesse informed me promptly and rescheduled to another day that worked for me. Very smooth and easy to deal with Jesse informed me promptly and rescheduled to another day that worked for me. Very smooth and easy to deal with More
by AGR0
Employees Worked With
Jesse Szewczyk
May 25, 2022
Decent experience. Staff is courteous. I went for an oil change, alignment, and had a driving light out. They did everything and found my brakes needed work (after 150 Staff is courteous. I went for an oil change, alignment, and had a driving light out. They did everything and found my brakes needed work (after 150,000 miles not a surprise) but I realized when I got home, they had not installed a new bulb and I still had a driving light out. More
by EBH
Employees Worked With
Jesse
