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Balise Subaru of Hadley
Hadley, MA
3,379 Reviews
You are a member of our Subaru family
At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy.
Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree!
We put in the hard work so you don't have to
Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers!
Quality staff and service
We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page!
We stand behind Subaru
Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,379 reviews
May 11, 2022
From start to finish, Tyler Griswold was great! He made the process easy and answered any questions I had. I love my new Crosstrek and will definitely buy from Steve Lewis Subaru again! He made the process easy and answered any questions I had. I love my new Crosstrek and will definitely buy from Steve Lewis Subaru again! More
by dianeh327
Verified CustomerEmployees Worked With
David Hanks, Michael Teixeira, Tyler Griswold
May 10, 2022
You have the best service in the Valley. I have been coming to your dealership since I bought my car in 2015. Love Jessy Szewczyk who always is the kindest and the most helpful with all my c I have been coming to your dealership since I bought my car in 2015. Love Jessy Szewczyk who always is the kindest and the most helpful with all my car needs. Love that place. More
by Malgosash
Employees Worked With
Terra Hondrogen
May 09, 2022
Service was efficient, completed on time and service staff were friendly and helpful. Liked the text and email confirmations of appointments staff were friendly and helpful. Liked the text and email confirmations of appointments More
by CHURCH1050
Employees Worked With
Don’t remember
May 06, 2022
Was so great to meet and work with Tyler Dubay-Martin. He was able to answer every question, help me make decisions and followed up with me after the sale. The entire dealership is friendly, profession He was able to answer every question, help me make decisions and followed up with me after the sale. The entire dealership is friendly, professional and efficient. I really appreciate that no one pretends that this isn't an expensive purchase that needs consideration. More
by SheilB
Employees Worked With
Tyler Dubay-Martin
May 04, 2022
Staff is alway friendly and courteous. Had an unscheduled oil change with very little wait. Waiting room always clean and comfortable. Had an unscheduled oil change with very little wait. Waiting room always clean and comfortable. More
by DOREENCURRY77
Employees Worked With
Jeremy Wright
May 04, 2022
Very pleased with this dealership for 2nd time very professional but detailing of vehicles needs work . I realize it’s just a sale to many employees but to us persons it’s also a relationship we build professional but detailing of vehicles needs work . I realize it’s just a sale to many employees but to us persons it’s also a relationship we build with you and sometimes it is worth a dealership bending a little in which they ( you) have done for me and I thank Roger Dugas for his professionalism and patience with this sale . Very much appreciated and overall a great dealership!!! More
by TRAIL2GENESMAKER
Employees Worked With
David Hanks, Roger Dugas, Benny Cruz, Ryan Spahl
