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Balise Subaru of Hadley

Hadley, MA

Overview
Reviews
Vehicles
4.8
3,379 Reviews
You are a member of our Subaru family At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy. Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree! We put in the hard work so you don't have to Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers! Quality staff and service We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page! We stand behind Subaru Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
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315 Russell St

Hadley, MA

01035

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Showing 3,379 reviews

April 28, 2022

Definitely the most respectful dealership I’ve visited. No gimmicks or pressure to purchase, nor insistence on expensive services. Very kind and expedient! More

by leahcm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse S.
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Apr 28, 2022 -

Balise Subaru of Hadley responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

April 28, 2022

Always courteous, fun to talk to and straight to the point. Prices are reasonable too, More

by DJCHOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
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Apr 29, 2022 -

Balise Subaru of Hadley responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

April 28, 2022

The dealership is kind patient knowledgeable they are very helpful with what ever I need. More

by BONNIE.MARRONE7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
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Apr 28, 2022 -

Balise Subaru of Hadley responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Bonnie, and look forward to your next visit. Joe Clark General Manager

April 28, 2022

Sales and finance dept were great, I would have given 5 stars, but the fact that they don't do vehicle inspections was kind of inconvenient, Not a deal breaker by any means,that is the only hiccup about th More

by garypapineau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Ryan Spahl, Vincent Zanetti
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Apr 29, 2022 -

Balise Subaru of Hadley responded

Thank you for sharing your experience with us! We hope you enjoy your new vehicle. We truly appreciate your feedback! Joe Clark General Manager

April 27, 2022

everyone was very friendly and helpful in answering all my questions. very low keyed, no pressure sales tactics. a comfortable buying experience. More

by CYAG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Michael Teixeira, Tyler Griswold, Ryan Spahl
Report | Print
Apr 28, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

April 27, 2022

Steve lewis went above and beyond to honor their repair warranty on a clutch job. More

by matthenry30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Axton, Benny Cruz
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Apr 27, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

April 27, 2022

Always exceptional customer service and no hesitation to offer a loaner vehicle for free while service is being completed. More

by JENLYNNLYNCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
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Apr 28, 2022 -

Balise Subaru of Hadley responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

April 27, 2022

Todd was amazing! Kept me informed throughout the process. Very accommodating of my time. Very professional. More

by tjberube
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark, Todd Gerry, David Hanks
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Apr 28, 2022 -

Balise Subaru of Hadley responded

Thanks for your feedback on your recent visit to Steve Lewis Subaru. I'm glad to hear that we were able to assist you and that you had such a positive experience. Joe Clark General Manager

April 27, 2022

Love my trip to Steve Lewis. From the time you step in to the service area until I leave the lot. More

by gmoran9356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Apr 28, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

April 27, 2022

I was in need of an oil change and not sure what other routine maintenance should be done.I questioned tire rotation and was told tires were wearing evenly. A cabin air filter was reccomended and that was More

by merriammar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Apr 28, 2022 -

Balise Subaru of Hadley responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Joe Clark General Manager

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