Balise Subaru of Hadley

Having had a few unpleasant, past experiences in buying and trading, I was pleasantly surprised with my dealings with the staff at Steve Lewis Subaru. Through each step in the process, I felt John was wo and trading, I was pleasantly surprised with my dealings with the staff at Steve Lewis Subaru. Through each step in the process, I felt John was working with me to find the vehicle and options that I would be happy driving away with. My car buying experience was handled in a friendly, professional manner. This is the way car buying should be. More

I did some research prior to visiting S. Lewis so I was prepared about what I wanted to buy. I've owned 2 previous Subarus, each for 12 years and wanted to buy another new one. Working with Jesse B. was e prepared about what I wanted to buy. I've owned 2 previous Subarus, each for 12 years and wanted to buy another new one. Working with Jesse B. was exceptionally pleasant, from the moment I entered the Sales Dept. to the time I drove away with my new car. Jesse was unfailingly patient answering any questions I had and guiding me through various and numerous steps in the selection and purchasing processes. I felt he had my best interests in mind throughout and that I was his priority as a customer.Jesse was very knowledgeable about all aspects of the car I was interested in (Impreza) - standard features and accessories. Jesse found me the car I wanted and facilitated its delivery and the installation of accessories in a timely way. On the day I picked up the car, Jesse reviewed numerous features of the car so that I felt very comfortable driving it off the lot. Myron C., the business manager, was also very personable and informed about his part of the sale. He explained the service options in a way that was easy to follow and understand. Like Jesse, Myron also answered any questions that arose. I highly recommend both Jesse B. and Myron C. Extremely high customer satisfaction!!! More

From the moment we arrived Todd was friendly and never once pushy. They worked very hard to get us the price we needed. We had terrible trouble with Progressive insurance and they worked closely with me t once pushy. They worked very hard to get us the price we needed. We had terrible trouble with Progressive insurance and they worked closely with me to make sure the transition happened when we needed it to. They were great. I would highly recommend this dealership to everyone and I will certainly buy from them again. More

We had a wonderful experience at Steve Lewis Subaru - and with Kim our sales staff. This was our first new car purchase, and second subaru. The atmosphere was totally no hassle and no pressure. We were able with Kim our sales staff. This was our first new car purchase, and second subaru. The atmosphere was totally no hassle and no pressure. We were able to drive all the cars we wanted, take our time, and get all our questions answered - including about pricing - early on in our process. We were given the time and space to make an informed decision. The very friendly, extremely informed and always accessible treatment we got from Kim and Myron helped us expedite the process. We have already recommended Kim to other people considering a Subaru. We came to look at used cars originally, but test drives, value and what we got for our money in the small SUV class made purchasing the new 2014 Forester a relatively easy choice. We are looking forward to our relationship with this dealer and fully expect the same level of service from the other departments. More

Friendly , knowledgable staff in a no pressure environment My salesman Peter Lustenberger came in on his day off to expedite the deal for me So a big thank you goes out to Pete environment My salesman Peter Lustenberger came in on his day off to expedite the deal for me So a big thank you goes out to Pete More

My husband and I were considering whether to keep our nine year old vehicle or buy a new one. Neither of us had ever sat in a Subaru and really didn't know anything about them. When we were ready to de nine year old vehicle or buy a new one. Neither of us had ever sat in a Subaru and really didn't know anything about them. When we were ready to decide, we thought that we would probably buy the same brand that we had, but decided to look around. When we stopped at Steve Lewis, we were greeted by David Hanks. He was knowledgeable, professional, and curtious. He guided us through the features of the Outback and accompanied us on test drives. Once we decided to purchase the Outback, all of the paperwork, insurance, and registration were done for us. He explained the operations of the vehicle in detail. Our trade was given a fair price, the car was a great price, and we received 0% financing. We were very pleased and look forward to being new Subaru drivers. More

The sales associates we worked with were polite and professional. They did not pressure us to buy or play any manipulative sales games. They possessed more knowledge about their product than any othe professional. They did not pressure us to buy or play any manipulative sales games. They possessed more knowledge about their product than any other dealership we visited. More

Kim was very friendly and interested in us and our needs. I feel we were well accommodated and we're very happy with our purchase. I feel we were well accommodated and we're very happy with our purchase. More

Had a wonderful experience with your dealership. They went out of their way to find the right car for our family. They were honest & I would definitely come back for another subaru. went out of their way to find the right car for our family. They were honest & I would definitely come back for another subaru. More