Balise Subaru of Hadley

The sales staff that assisted me in purchasing my new vehicle were extremely helpful. Most sales people pressure you to get the final sale and I Felt there was no pressure from the sales people, only hel vehicle were extremely helpful. Most sales people pressure you to get the final sale and I Felt there was no pressure from the sales people, only helpful information that would help me make a better informed decision. More

This is the second Subaru Forester I have purchased from Dave Hanks at Steve Lewis Subaru. The reason I have rated the dealership as great is for the consistently friendly and respectful service I have rece Dave Hanks at Steve Lewis Subaru. The reason I have rated the dealership as great is for the consistently friendly and respectful service I have received at all levels of the dealership. They speak with honesty about each situation and advise accordingly. I feel confident in the service I get at this dealership. I would not have purchased a second vehicle from them had I not had such positive experiences with the salesperson (Dave Hanks) or the service department. More

Pete was great, very honest and up front and no nagging salesmen to speak of. That goes a long way. Highly regarded for a reason. Highly recommended! salesmen to speak of. That goes a long way. Highly regarded for a reason. Highly recommended! More

Our objective was to consider purchasing a new Subaru to replace our 2010 Forester. We were unsure about our choice: 2013 Outback versus 2014 Forester. In helping us make the decision, Peter Lustenberger ga replace our 2010 Forester. We were unsure about our choice: 2013 Outback versus 2014 Forester. In helping us make the decision, Peter Lustenberger gave us the best service we have ever received in purchasing a new vehicle. His personality is tops, so working with him was most enjoyable. He was extremely thorough, helping us understand all the options and how to evaluate them for our needs. He went above and beyond the call of duty. He thoroughly explained each feature for the models we were considering. We are not only Subaru fans, but we are Steve Lewis Subaru fans. Thanks Subaru. Thanks Steve Lewis Subaru. Thanks Peter Lustenberger. More

I initially found SLS during an online search trying to find the right car with the options I wanted. After contacting the dealership looking for their E-Price, they were willing to work with me to get a p find the right car with the options I wanted. After contacting the dealership looking for their E-Price, they were willing to work with me to get a price that I was happy with. We set up an appt to get the car and short of some inexperience on my part and a new employee, everything went smoothly and I drove out of there with a huge grin on my face. Everyone I worked with was helpful and weren't hesitant to answer my questions. I read often that dealers might try to take advantage of consumers but I did not get that feeling at all. I am very happy with my decision to go to SLS. More

I have thoroughly enjoyed my experience at Steve Lewis and was impressed with how knowledgeable Dave was about the vehicle I purchased. I would recommend this dealership to any family members or friends a and was impressed with how knowledgeable Dave was about the vehicle I purchased. I would recommend this dealership to any family members or friends and send them directly to Dave. Thank you for all your help! More

This was my first experience both in purchasing a new car and purchasing a Subaru, so I checked to see how the dealers in my area were rated. I'm so glad I chose Steve Lewis Subaru. Working with Kim was a gr and purchasing a Subaru, so I checked to see how the dealers in my area were rated. I'm so glad I chose Steve Lewis Subaru. Working with Kim was a great experience, she is very knowledgeable, personable, and takes her time with her customers. I would highly recommend anyone in western Massachusetts taking the drive to Hadley and visiting Kim at Steve Lewis Subaru. More

Peter is a superb, knowledgeable salesman who made the entire process easy and pleasant. He listened well and helped us determine what best suited our needs. An excellent car-buying experience. entire process easy and pleasant. He listened well and helped us determine what best suited our needs. An excellent car-buying experience. More

I had a great experience working with Pete. I had brought my son and daughter-in-law with me because I felt uneasy with the whole idea of buying a car by myself. But Pete made me feel very comfortabl brought my son and daughter-in-law with me because I felt uneasy with the whole idea of buying a car by myself. But Pete made me feel very comfortable. He was friendly, patient and knowledgeable. I didn't have to bring the family after all. He answered all my questions and then some. I would highly recommend Pete to anyone interested in buying a Subaru. This is the first Subaru I ever owned and I love it. More

First I want to say we would not have gone out of state to look at cars if not for Holly. I had started my search for a new car on the internet which led to phone conversations with Holly. I had stoppe to look at cars if not for Holly. I had started my search for a new car on the internet which led to phone conversations with Holly. I had stopped looking until Holly called and reminded me we could stop in any time for a test drive. She knew I was interested in the Legacy Sport so told me about a red Legacy Sport they had. Talking to Holly was like talking to a friend, not a car salesman. We drove to Steve Lewis Subaru for a test drive and that is where we met Jesse. We were not planning on buying a car that day. Jesse also let my wife test drive a 2014 Forester. She loved the back up camera, but we bought the red Legacy Sport. We are loving our new Legacy. More