Balise Subaru of Hadley

The whole experience was great. I never felt overly pressured to sign on the spot. Peter nudged, but never pushed. And he offered me alternatives to help me meet my budget. He also worked very hard to pressured to sign on the spot. Peter nudged, but never pushed. And he offered me alternatives to help me meet my budget. He also worked very hard to get me the best rate. I liked his approach which was gentle and friendly. I would definitely recommend him to others. More

Todd Gerry did a great job showing me the different vehicles they had in stock and their features. Once I had purchased an Outback, he carefully explained how to use its features, set up the bluetooth vehicles they had in stock and their features. Once I had purchased an Outback, he carefully explained how to use its features, set up the bluetooth connection to my cell phone, etc. quickly but carefully. He also followed up with me a few days later to see that all was going well with my new car. I was very impressed with the quality of the services he provided. I am happy with this dealership and I'm especially pleased that it is now located in Hadley which is close to my workplace at UMass. More

Todd was great to deal with. Very friendly, not pushy. Dealership even stayed open late to finish my sale transaction on the day of my visit which was much appreciated. Dealership even stayed open late to finish my sale transaction on the day of my visit which was much appreciated. More

I was very set on a new Subaru. Kim was incredibly helpful in aiding my decision to buy a new 2013 CrossTrek! I'm very pleased with the service I received. helpful in aiding my decision to buy a new 2013 CrossTrek! I'm very pleased with the service I received. More

I wanted an AWD vehicle but was undecided on whether I wanted to stay with a sedan or get an suv. I tried the Forester, the Outback and the Legacy. On my third visit to the store I purchased the Legac wanted to stay with a sedan or get an suv. I tried the Forester, the Outback and the Legacy. On my third visit to the store I purchased the Legacy. The negotiations were handled professionally and I am happy that I went to Steve Lewis. Dave was my salesman and was available through email and phone for questions. He was great on the test drives and assured me that I could test drive several more vehicles if I wanted to. John and Myron were helpful and pleasant to talk to. John encouraged me to drive the Outback and Myron processed the final paperwork. Through it all it was an enjoyable experience. More

Larry took over as my sales associate after the person I had originally worked with left the dealership. He was great. He let me know the progress of my special order and when it came in he went over ever had originally worked with left the dealership. He was great. He let me know the progress of my special order and when it came in he went over every aspect of the car and even set it up to sync with my phone. Overall, it was a great experience. I highly recommend him. More

I have purchased a number of vehicles through dealerships. My experience with sales rep Jesse B. was truly the best I have had! The entire staff exhibited thoroughness in their role, while mainta dealerships. My experience with sales rep Jesse B. was truly the best I have had! The entire staff exhibited thoroughness in their role, while maintaining TRIPLE A+ rating for PROFESSIONLISM AND FRIENDLINESS. ** Management Should be praised for such a comforting environment. More

Both Kim and Especially Byron were excellent. The sales manger that assisted was also a great help. When I initially walked in I was ready to leave after a sale man said, " I don't have to negotiate on tha manger that assisted was also a great help. When I initially walked in I was ready to leave after a sale man said, " I don't have to negotiate on that model it sells itself" As reported I had made my mind up that I would not be purchasing a car. But before I left I was approached by Kim Nall, I was ready to talk with her when said, "I would like to see what I can do for you" More

I had the fantastic car shopping exprerince at Steve Lewis Subaru and I am happy to give them my highest rating !! My wife and I heard many good things about the Outback and also had a group of friend Lewis Subaru and I am happy to give them my highest rating !! My wife and I heard many good things about the Outback and also had a group of friends who strongly recommended all the services at Steve Lewis Subaru. My salesperson, Todd Gerry did a excellent job of presnting the Outback and all its features and benefits. He was patient with all my questions and expert with his product knowledge of the different Subaru models ! - what a great car and and what a great consultant Todd is !! It did not take long to realize that the Outback was the car for us !! Todd with help from Myron Callender and Joe Clark made the car buying experience pleasant and completely stress free !! The paper work easily done , I got a nice introduction to the good folks in the Service Department as I planned my first oil change and we were off in our beautiful new Outback in no time at all !! To me, Steve Lewis Subaru defines what is the best about a locally owned business , they take good care of thier customers and are always finding ways to support and give back to the local community. I am a thrilled to be a new Suabaru owner but more importantly also so pleased to be able to do business with the good people at Steve Lewis Subaru !!! More

Great experience, Jesse and Myron were both really nice and the price negotiating was quick and efficient, they didn't make me wait forever while going through the negotiation process like other dealers in and the price negotiating was quick and efficient, they didn't make me wait forever while going through the negotiation process like other dealers in the area have. I ended up with a used 2011 honda fit which I got at a fair price. Jesse called the day after to see how I like my "new" car, which I appreciated. I would recommend Steve Lewis Subaru to others looking to buy a used car. More