Balise Subaru of Hadley

My experience with Steve Lewis and Jesse Bilodeau was exceptional. I consulted with Jesse about buying a Subaru two months before purchasing my 2013 Forester. He was very helpful and emailed me nearly ev exceptional. I consulted with Jesse about buying a Subaru two months before purchasing my 2013 Forester. He was very helpful and emailed me nearly every week to check my progress in the search. When Subaru announced a 0% promotion he called and left me a message about it. When I was ready to purchase he made the process easy and was able to match a deal I had seen at another dealership. When I arrived at the dealership he had done his research and was ready to show me the exact car I was looking for. With all of the waiting involved with purchasing a new car, Jesse was very accommodating and frequently checked in with me in the waiting room. This is the second car my family has purchased from Jesse and we will continue to. More

Overall, the team of people I worked with to purchase my new vehicle was incredibly friendly and super knowledgeable. My direct salesperson, David Hanks, was professional, smart, and delivered information new vehicle was incredibly friendly and super knowledgeable. My direct salesperson, David Hanks, was professional, smart, and delivered information patiently, expertly, and positively. All of my questions were answered and welcomed. The team worked to get me the best price on a high quality vehicle, and I did not feel overwhelmed by any aggressive sales tactics. More

I needed to trade my big SUV in for a vechile that got better gas milage and still had enought room to carey all my things and kids daily. I meet with Gus first, He showed me the forster and outback. I wa better gas milage and still had enought room to carey all my things and kids daily. I meet with Gus first, He showed me the forster and outback. I was still not sure that the Subura was going to be big enought. I took both cars out for a ride. Returned several time to test driving both cars still not sure witch one was right for me. When Gus was not there I meetr with John very freindly took right over for Gus helping me out test driving each vechile and going over the pro and cons that would help me make the right discission. When I finaly made up my mind booth Gus and John were out, that when I meet Larry He jump in and help close the deal. I would say that all three sales person made it a very easy dission to buy from there dealership. More

I had to find an all-wheel drive vehicle for my son and I had only a week to do so. By chance, I found a listing on-line for a used Impreza wagon and emailed the Steve Lewis dealership for information. I rec had only a week to do so. By chance, I found a listing on-line for a used Impreza wagon and emailed the Steve Lewis dealership for information. I received a prompt reply from Larry Flakes who met with me that very afternoon. I test drove the car and began negotiations over the final price which included a trade in. I was very happy with the final figure. To say that Larry was attentive, is an understatement. He even called me from the hospital one night, where he was waiting for a family member to get medical assistance! He was, also, extremely helpful in helping with arrangements to get the car to my son who works in Vermont as I was heading back to Florida. I would recommend Larry Flakes and the rest of the crew at Steve Lewis Subaru to anyone who wants a stress-free experience buying a new or used car. More

Dave is a great guy to work with. Very knowledgeable. I thought he was reputable the 1st time I bought a Subaru, so I looked him up again. thought he was reputable the 1st time I bought a Subaru, so I looked him up again. More

I was referred to Steve Lewis Subaru by two friends. I had been researching cars for over 2 years. Needless to say, I was dreading the car buying process. This was about to change after walking into Steve had been researching cars for over 2 years. Needless to say, I was dreading the car buying process. This was about to change after walking into Steve Lewis Subaru. I was pleased with the overall experience. This truly is the way car buying should be! Thanks to all that I worked with and especially John Acadia for staying late in the evening and getting me into the perfect car for me and my family. More

This was the 3rd car purchased through Larry and continue to be extremely happy with the purchase. I would highly recommend Larry and the dealership for your next purchase! to be extremely happy with the purchase. I would highly recommend Larry and the dealership for your next purchase! More

I was thrilled by the experience of dealing with these two employees at Steve Lewis Subaru. John was very patient, while still educating me, throughout the car buying process. I was able to test drive thr two employees at Steve Lewis Subaru. John was very patient, while still educating me, throughout the car buying process. I was able to test drive three vehicles in a very short span without any hesitation whatsoever. Even further the processing of actually purchasing the vehicle was very smooth. Kerry was also informative about the extra packages that could be purchased for the car which was very advantageous in my mind as I drive over 15,000 miles a year. More

My wife and I had planned a used car try out day with several dealerships and cars on the list for test drives. I had scheduled a time with Holly on line. She was very responsive to my questions about on several dealerships and cars on the list for test drives. I had scheduled a time with Holly on line. She was very responsive to my questions about one of the used cars on the lot. The car we were going to try out here had one very paticular feature that I was interested in trying( a CVT transmission), but it actually had more mileage on it than I was really interested in purchasing a car with(46K miles). Larry had showcased the vehicle very well, but I had to inform him that we really were interested in something with less mileage on it, and had several other dealerships to visit and other vehicles to try. Within the next few minutes, Larry had worked through to the root of what we were looking for, and what we were expecting to pay, and had us trying a brand new Subaru, with a CVT transmission, with AWD and BETTER gas mileage than any of the cars I had on my list to test drive that day. Though the payment terms were longer than the used car concept I had planned, being a NEW car...rates were better, warranties were better, expected service life for us was better, and the monthly payment was in the same ballpark. Other than the use of "Edmonds" for used car trade in pricing, it was a very satisfying experience. Myron did a great job explaining loan terms and warranty information, and we ended up ordering a car that day to pick up the following weekend. Then, the next day, we had realized that the base model car we had ordered was missing another key feature that we required...cruise control. This was our oversight, as we had not specified this, but had thought that we had seen it on the similar model we were shown before we ordered(tuned out to be the stereo controls on the steering wheel, not the cruise control). Once again, the staff was terrific in ironing out this issue. The dealership "upgraded" us from a base to a premium at a great discount for us, still keeping us in our budget. Thank you to all involved. If there service department is as good as the sale team here(which I expect...we were personally introduced to them at the time of vehicle pickup, and walked through there process!), we will definitely be back here for future purchases, and giving recomendations to friends. More

This dealership wants your business and so far is treating me right. They do not play dirty tricks on other dealers which I would have found distasteful, another dealer, after the fact offered me $20 treating me right. They do not play dirty tricks on other dealers which I would have found distasteful, another dealer, after the fact offered me $200 to cancel my order with SL Subaru, I walked away from them thinking, you give your best price and then you don't come back if you do not get the business, that is poor salesmanship, and I should know as a sales professional for over 30 years. More