Balise Subaru of Hadley

Kim Nall was very helpful, friendly, and knowledgeable about the cars she was selling. She was eager to help and to answer all of our questions. Also, she was very flexible with her schedule, thereby he about the cars she was selling. She was eager to help and to answer all of our questions. Also, she was very flexible with her schedule, thereby helping us to wrap up the deal in short order. I would recommend her again! More

We had a really good experience with Steve Lewis Subaru. We worked with two different sales people (just by chance) and never felt pressured or like someone was trying to "up-sell" us. They also did an exc We worked with two different sales people (just by chance) and never felt pressured or like someone was trying to "up-sell" us. They also did an excellent job trying to get us the car that we wanted. They have also been very thorough at ensuring that we were satisfied. We would go back! More

Jesse and all the guys who subbed for Jesse on his day off were all friendly and helpful. It's a first rate operation. Even the shuttle men were a pleasure. A couple of problems post-sales have turned off were all friendly and helpful. It's a first rate operation. Even the shuttle men were a pleasure. A couple of problems post-sales have turned up and seem to be handled positively. Still have concerns with the remote system. Time will tell if that needs additional attention. More

Jesse was an excellent salesman. He didn't pressure me to buy. When I said I didn't want certain features he didn't continue to push them. I want a trailer hitch on the back of my car and he even said t to buy. When I said I didn't want certain features he didn't continue to push them. I want a trailer hitch on the back of my car and he even said that those can be purchased more cheaply from U-Haul. He listened carefully to what I was looking for in a car and made recommendations accordingly. Once I selected a car to purchase, we sat in the car and he went over its features with me in-depth. He made a great effort to answer all of my questions, even after I had already purchased the vehicle. He even came in on his day off to complete the sale paperwork because it fit better with my schedule! This was all around a great sales experience. More

The sales team was very attentive to my concerns and made shopping for a new car fun. They kept me up to date on the delivery after working hard to secure the vehicle I wanted, and got the car into my hands shopping for a new car fun. They kept me up to date on the delivery after working hard to secure the vehicle I wanted, and got the car into my hands in great shape as quickly as possible. They made me quite comfortable with getting ongoing service for my car at the dealership and making me feel confident I could recommend the dealeship to my friends. So far, I believe they helped steer me toward the car I was looking to find and with which, so far, I am extremely happy. More

There were NO high pressure tactics from either my salesman, Todd Gerry, or the finance person that I dealt with, Myron Callendar. I went in originally to look at Foresters, and was advised to check salesman, Todd Gerry, or the finance person that I dealt with, Myron Callendar. I went in originally to look at Foresters, and was advised to check out the Crosstrek, by Kerry O'Sullivan. There seems to be a high level of team work. I went to another dealer to check out some of their products, and was quickly turned off by the high pressure tactics and sleaziness. SGraves More

Took my 2002 Outback for checkup and found it needed too many repairs. So-- decided to invest in a new car. Bought a 2013 Forester.Just a bit pricier with all the additional maintenance coverage.- but the c many repairs. So-- decided to invest in a new car. Bought a 2013 Forester.Just a bit pricier with all the additional maintenance coverage.- but the car handles nicely and I expect to keep it for a long time. More

Good Morning My name is Matthew Principe and I Good Morning My name is Matthew Principe and I bought a 2013 Subrau and my first impression was a huge WOW. The moment I walked through Good Morning My name is Matthew Principe and I bought a 2013 Subrau and my first impression was a huge WOW. The moment I walked through the door I was greeted by a staff member. I wasa waiting for Larry in the customer lounge and he took the time to introduce himself to me. Larry asked the right questions and took ample time to find the right Subrau for me. We took a test drive and Larry answered all my questions. Larry asked me what would it take to earn your business today,I replied and he wrote it down and presented my request to the management staff.He worked very hard to get me a great deal,and extremely impressed with Larry and very excited about the experience with Steve Lewis Subrau. On Saturday December 1,Peter Lustenberger delivered my Subrau and walked me through the paperwork process and set up my first appointment with the service department. Peter kept my Subrau inside until it was time for delivery because of weather conditions. Peter was very through with the entire Subrau from top to bottom and even set up my blue tooth system. Peter spent time with me so I have an understanding of my Subrau. I am extremely pleased with the entire car bvuying process and the attention I received from the entire staff. Thank You Matthew Principe More

Gus and all the other people we had contact with were friendly and were willing to take their time. I felt no pressure! Gus went over all the options I was interested in and didn't push for any additio friendly and were willing to take their time. I felt no pressure! Gus went over all the options I was interested in and didn't push for any additional ones. He was very thorough when showing us the car and all its "bells and whistles". I had to come back for help with my bluetooth and Gus was as helpful as if I was purchasing another car - thanks. Oh by the way he got the bluetooth working just fine!!! More

Overall the folks we had involvement with during the purchase of our new Subaru were very friendly, helpful and exerted zero pressure. Gus Erskine was our assigned sales consultant and my wife and I fo purchase of our new Subaru were very friendly, helpful and exerted zero pressure. Gus Erskine was our assigned sales consultant and my wife and I found Gus to be exceptional in his overall knowledge of the product(s), his friendly disposition, and his willingness to go the extra mile to answer our questions, show us multiple times the different features on the car, and make sure all bases were covered during the whole process. Highly recommend Steve Lewis Subaru even if you are undecided. They will provide information without putting pressure on you for a quick sale on a car or additonal options. More