Balise Subaru of Hadley

I recently got my second Forester (3rd Subaru in the family from Steve Lewis), and it was a wonderful experience as always! The staff (especially Kerry, Dave, and Myron) are incredibly friendly, knowled family from Steve Lewis), and it was a wonderful experience as always! The staff (especially Kerry, Dave, and Myron) are incredibly friendly, knowledgeable, and helpful, and the process couldn't have been easier. We also got a great deal on a new 2012. They really take their time with each customer in terms of test drives and explaining all of the bells and whistles of the car. We love Subarus and only consider buying them from Steve Lewis! More

If you are looking for a Subaru and are sick of high pressure dealers go to Steve Lewis. Straight talk and real prices is what I received. All the employees I dealt with are courteous and well traine pressure dealers go to Steve Lewis. Straight talk and real prices is what I received. All the employees I dealt with are courteous and well trained to deal with people. My salesperson was Larry Flakes. Yes he sold me a vehicle that I am very happy with it but Larry took extra effort to make the transaction smooth. I actually had fun buying a vehicle from him and I think that is rare. More

We were very up front with Justin when we arrived at the dealership that we were gathering information and not in a hurry to purchase. And we mentioned we have had two unbelievably negative dealer experienc dealership that we were gathering information and not in a hurry to purchase. And we mentioned we have had two unbelievably negative dealer experiences (NOT with Steve Lewis Subaru), so we were not interested in an aggressive sales experience. He proved to us that he understood that. He followed up with calls and emails during the week we were considering all of our options, but he managed to find the balance -- we never felt as if we were pressured, but it was clear he wanted to do whatever he could to arrive at a deal we could all be happy with. We were very pleased with the whole experience, got a deal we were comfortable with, and I expect our next vehicle purchase will happen at this dealership if the relationship continues to be positive. The other people we worked with throughout the purchase were also very helpful. We felt as if the whole team really wanted our business -- enough that they stayed late on the Friday night of a holiday weekend to make it happen, which we appreciated. More

We have purchased two other Subarus from Steve Lewis and We have purchased two other Subarus from Steve Lewis and were so impressed, that we returned when we were looking for another Forester. I couldn't We have purchased two other Subarus from Steve Lewis and were so impressed, that we returned when we were looking for another Forester. I couldn't imagine a dealership being any better than Steve Lewis. Everyone was friendly, ready to answer questions, and extremely helpful in every way. We first talked to Kerry O'Sullivan and then Dave Hanks helped us through the whole process. It was the easiest transaction ever. The car sells itself, and we were very happy with the price. We have been to other dealerships that we have simply walked out of because of the atmosphere, but Steve Lewis is a delight to do business with. Dave was excellent to talk to, answered all our question, and took care of all the paperwork and made it so easy. We bought the car for our daughter, and he was very gracious and spent over an hour showing her all the "ins and out" of the car when we picked it up. I can't say enough kind things about him, and about everyone else we dealt with. The new showroom is beautiful and very comfortable. I was impressed with the fact that Dave gave us all his attention and didn't interrupt our visit with phone calls and such. Myron helped us with all the paperwork and was also excellent to work with. Kerry was extremely friendly and set a great tone for the whole experience. I felt like they went out of their way to be kind and helpful. My daughter loved her car, and we loved the car buying experience. We are totally impressed! More

Being the type of person who knows exactly what I want, I requested more information about a new car from Steve Lewis Subaru. Within an hour, Pete had contacted me and we were well on our way to organizing m requested more information about a new car from Steve Lewis Subaru. Within an hour, Pete had contacted me and we were well on our way to organizing my new car purchase. Pete's quick response time and excellent customer service followed me throughout the entire process. When Steve Lewis did not have the model/trim/color that I wanted, Pete was quick to hunt it down for me. All of my questions were IMMEDIATELY answered (usually through email), one response within the hour despite being after work hours! He played the crucial role in helping this process go seamlessly and getting me exactly what I wanted. Thank you Pete. More

Not your typical dealer-------All of my transactions to date have been great------I will have no trouble singing their praises----I never felt pressured or felt I was given the typical sales pitch like so date have been great------I will have no trouble singing their praises----I never felt pressured or felt I was given the typical sales pitch like so many others I have visited--------- More

Gus was very pleasant and professional, always willing to answer my many obsessive questions. He was honest and did not behave like a cartoon car salesman. answer my many obsessive questions. He was honest and did not behave like a cartoon car salesman. More

We purchased our 2013 Outback at Steve Lewis and will recommend the dealership to any interested friends. All who greeted us each time we walked into the dealership were warm and respectful. There was a recommend the dealership to any interested friends. All who greeted us each time we walked into the dealership were warm and respectful. There was a refreshing lack of pushiness. We had the pleasure of working with Justin Grzegorzewski who was friendly, informative and professional at all times. He answered all of our questions to our satisfaction,took the time to carefully explain the car's features and reapeatedly invited us to call with any further questions. All totalled, working with Justin was a very pleasant experience. More

I have never been at a dealership more pleasant then Steve Lewis. I will be back for many more years. Larry Flakes was my salesman. I Recommend him to anyone that wants an honest salesman. Every salesma Steve Lewis. I will be back for many more years. Larry Flakes was my salesman. I Recommend him to anyone that wants an honest salesman. Every salesman in Subaru were all helpful. More

This purchase was the best experience I've ever had. There was no pushy salesmen or haggling, I felt like they were very forward and honest. Our salesmen, Larry took the time to explain all of the cars There was no pushy salesmen or haggling, I felt like they were very forward and honest. Our salesmen, Larry took the time to explain all of the cars features (which took about an hour). When I walked out of the oor I felt like I myself had written the instruction manual and was very comfortable with my new car. I will definitely be recommending this car to friends and family and will be back for our daughters first car next year! More