Balise Subaru of Hadley

Good experience. We knew what we wanted and this dealership did not play any games with us. They didn't waste our time or drag the process out. They were very efficient and had us out the door the dealership did not play any games with us. They didn't waste our time or drag the process out. They were very efficient and had us out the door the same evening in our brand new Forester. I feel confident if I was to have an issue in the future this dealership will handle the problem with ease. More

This is the second car I've purchased at Steve Lewis Subaru. They are friendly, honest, and were very helpful to find a vehicle in my price range with the options I wanted. Justin kept in touch by phone Subaru. They are friendly, honest, and were very helpful to find a vehicle in my price range with the options I wanted. Justin kept in touch by phone to let me know when cars became available. Folks there are very professional and I even saw Steve Lewis himself in the building. If you are looking for a Subaru, I highly recommend Justin Grzegorzewski. More

I was in the market for a good used car and checked out the car inventory on line so I knew exactly the vehicle I wanted. My family has purchased from Steve Lewis in the past so I knew the Dealership histo the car inventory on line so I knew exactly the vehicle I wanted. My family has purchased from Steve Lewis in the past so I knew the Dealership history. After meeting directly with Steve Lewis I was introduced to Peter. Peter was very informative, and helpful. He took the time to review the cars history and took me for a test drive. This being my first car purchase I had lots of questions and he answered them all. He even answered questions I didn't know I had but was important to ask! He should extreme patience as I paraded both my mother and then Father down to the dealership to check out the car. He has followed up with me after the purchase and has been extremely helpful. I will not hesitate to recommend Peter. More

Friendly, no-nonsense, up-front dealership selling a great product. No high pressure sales, went out of way to find out what we were interested in. great product. No high pressure sales, went out of way to find out what we were interested in. More

This is my third Subaru and I have purchased all of them from this dealership. The sales staff is outstanding, especially Todd Gerry. He went the second mile to find me just the car that I sought. He too from this dealership. The sales staff is outstanding, especially Todd Gerry. He went the second mile to find me just the car that I sought. He took extra time to show me all of the nuances found in the new 2013 Outback that I purchased. I found the service department to be more than adequate in the past with no hassles on any of the work that was needed. I especially love the waiting area with the Kurig coffeemaker and the wide selection of beverages it offers ! This is a very friendly dealership. The owner, Steve Lewis is usually present to greet each buyer when they pick up their new vehicle. I will continue to recommend this dealership to my friends and acquaintances. Rev. Nancy A. Higgins More

My daughter and daughter- in- law were very happy with My daughter and daughter- in- law were very happy with their experience working with Todd Gerry at Steve Lewis Suburu. We were in the market My daughter and daughter- in- law were very happy with their experience working with Todd Gerry at Steve Lewis Suburu. We were in the market for a new car and had been very pleased with our 1999 Suburu Forester. So we came to the dealer in search of a replacement car. We were sold on the Forester and Todd Gerry was able to show us a car that was perfect for us. He explained everything to us and walked us through everything that we needed to know.(especially the electronics). He was extemely helpful and courteous and welcoming. He and everyone at the dealership made the sale pleasant. More

a wonderful hassle-free car buying experience. everyone we worked with was friendly and extremely knowledgeable. we'll be sure to use the service department when needed as well. we worked with was friendly and extremely knowledgeable. we'll be sure to use the service department when needed as well. More

Since the first call John was very polite, he responded very soon at my application for an used car I saw over the internet. The approval process was faster and based on my needs. In one day I had all the very soon at my application for an used car I saw over the internet. The approval process was faster and based on my needs. In one day I had all the services. Myron went over the paperwork with me and gave me a better percent than the one I was told before. Kerry is an excellent manager, polite , and very service oriented. This people always have a smile!! I recommend this delaer to everyone subaru lovers or not. Jaser Davila More

This dealership was very good in terms of customer service and being responsive to the customer's needs. I felt like I was being treated well and my sales rep was interested in getting me the best ca service and being responsive to the customer's needs. I felt like I was being treated well and my sales rep was interested in getting me the best car near my budget. They also were very good at communicating exactly what needed to be done with the car (I am an out of state driver at school in Mass) and any other information I asked for. More

I was always interested in Subaru but refused to do business with the Subaru dealership nearest to me, but I had a customer who recommended I go see Pete in Hadley at Steve Lewis, and one day I was in business with the Subaru dealership nearest to me, but I had a customer who recommended I go see Pete in Hadley at Steve Lewis, and one day I was in the area and stopped in. Jesse greeted me and was really helpful and gave me the run-down on the different models and introduced me to Pete. They were both so helpful and patient with my questions that I returned a few days later and brought a friend from the Hartford area who was also looking for a new car. Pete was our salesperson and he found me exactly what I needed, and explained to me why it would suit my needs more so than other cars on their lot. I got exactly what I wanted for my trade (and didnt have to hear 9,000 reasons why its a terrible car that I shouldnt have purchased in the first place--believe me it happens other places) and Kerry the sales manager was SO funny and easy going he even got me financing (Normally i hate the finance guys so much i just go to my bank for financing) My new-to-me Forester was delivered in awesome condition, all of the things that needed to be done were completed over the weekend and when I brought it home it was the first car in a long time that my partner didn't get mad at me for buying. I buy cars often, and typically have purchased from luxury car dealers in connecticut and this was by far one of the best experiences I've had at a dealership. As leases in my household come to the end of their term we will be seeing more of Pete and Kerry and everyone at Steve Lewis Subaru, and my customers will always get recommendation from me to see Pete! PS Thanks so much for getting me out of my Jaguar, I cant wait for snow (thats nothing i've ever said before) More