
Balise Subaru of Hadley
Hadley, MA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I couldn't be happier about the experience. John was a great guy to deal with all the way around. In the course of looking for a car, I dealt with some serious losers, so talking to the guys at Steve Lewi great guy to deal with all the way around. In the course of looking for a car, I dealt with some serious losers, so talking to the guys at Steve Lewis was a 100% relief. John was a total no-pressure salesman. He basically let the car sell itself and then worked with me to help me get the exact package I wanted at a doable/reasonable price. I recommend him and Steve Lewis VERY HIGHLY. More
I have given this ratng because Dave Hanks and Steve Lewis Subaru made the new car purchase a smooth and seamless undertaking. Dave took the time at the end of the day near closing time to assist me wit Lewis Subaru made the new car purchase a smooth and seamless undertaking. Dave took the time at the end of the day near closing time to assist me with my quest to find the vehicle right for our family. Thanks Dave. MJ More
We generally buy a car every ten years or so, but have never had the post-sale experience we had with our salesman, Larry Flakes. He spent nearly two hours reviewing key points in the owner's manual (incl never had the post-sale experience we had with our salesman, Larry Flakes. He spent nearly two hours reviewing key points in the owner's manual (including the lemon law) and then out on the lot showing us all the Forester's features and how to use them. We were a lot better informed drivers when we left in our new car and probably safer ones as well. The dealership also allowed us to make some last-minute changes in our sales agreement and every part of that agreement was explained clearly and in detail. Thanks Larry and the entire team at Steve Lewis Subaru! More
John Acadia was superb to work with: friendly, informative, helpful in every way. I was trading in an ancient Toyota Subaru (1995) for a 2010 Outback, and John found the perfect car for me. On the informative, helpful in every way. I was trading in an ancient Toyota Subaru (1995) for a 2010 Outback, and John found the perfect car for me. On the test drives, he pointed out many safety features and conveniences, and the car drove like a dream. He and Myron made the process go very smoothly, answered all our questions, and gave us a sense at every point that we were in good hands. We are delighted with the car, which is gorgeous, beautifully cared for, and SAFE. More
I had a phenomenal experience working with Pete. He was friendly, patient, and well-informed. This was my first time leasing, and he did an excellent job of walking me through the process, and keeping me friendly, patient, and well-informed. This was my first time leasing, and he did an excellent job of walking me through the process, and keeping me informed of my options. I never felt any of the typical high-pressure sales tactics. He even let me raid his snacks. :) I live in Connecticut, and working with Pete was well-worth the drive. I absolutely love my new Legacy, and would recommend anyone to work with him. Thanks, Pete! More
Pete was professional and friendly throughout the process of buying my new car. He was extremely helpful in coordinating all the parts that come with buying a car - helping coordinate with insurance, regist of buying my new car. He was extremely helpful in coordinating all the parts that come with buying a car - helping coordinate with insurance, registration, getting the car into the dealership, and helping me learn all the features of my new Subaru. I left confident knowing that I had the new car that was right for me. I didn't feel pressured to consider anything that was outside of what I was looking for. I highly recommend working with Pete and Steve Lewis Subaru. More
From the start to the finish, Gus Erskine was personable, informative, honest, and not at all pushy. The whole experience was understandable (not always true in buying cars) and even enjoyable. We had high informative, honest, and not at all pushy. The whole experience was understandable (not always true in buying cars) and even enjoyable. We had higher hopes for the amount we would get on our trade-in, but Gus walked us through the process, looking at car valuation websites with us, answering all questions, and we could see that we were getting (more than) a fair deal. We felt that he was our advocate to get the best deal. The guy was patient with us as we explored different cars, and we never felt he was trying to put anything over on us. In the process of car delivery and going over the details about the car, he was really great at clarifying all the operations. We can't speak highly enough about Gus's work with us; if there were 5+ ratings, he would get them. More
Justin was beyond amazing. My husband and I went to Steve Lewis with an idea of what we wanted in a vehicle, and we were able to find a vehicle that fit *most* of our needs. Justin went the extra mile to mak Lewis with an idea of what we wanted in a vehicle, and we were able to find a vehicle that fit *most* of our needs. Justin went the extra mile to make sure we were able to get all of the little "extras" which made this car exactly what we wanted, all while being treated with respect and courtesy. We ran into a few hiccups in the last stages of our experience, but once again Justin went above and beyond to make sure that we were happy, and that the minor details were worked out to our satisfaction. They most certainly were, and because of how incredibly helpful he was, I would recommend Justin and Steve Lewis to anyone looking for their dream vehicle. More
After car shopping for several weeks at many other dealers, I can say that my experience at Steve Lewis Subaru was by far the most positive and satisfying. I worked with Todd Gerry, initially over th dealers, I can say that my experience at Steve Lewis Subaru was by far the most positive and satisfying. I worked with Todd Gerry, initially over the phone with a call to the dealership about different Subaru models. I was provided all the information I requested in a matter of fact manner. I really appreciated being informed, yet not pressured. When I went to the dealer for a test drive, Todd was very professional, patient, and helpful as he explained all features of the car. His knowledge and sincere considerations made the negotiation process go smoothly as well. As Todd was unavailable when I picked up my car, Jessie Bilodeau walked me through my new Outback. Like everyone I met at Steve Lewis, Jessie was friendly and helpful. He went over the car inside and out, taking the time to demonstrate every item and allowing for lots of questions. I am very pleased with Steve Lewis Subaru. I highly recommend the dealership as they have proven themselves in caring about customers. More
Gus was great. Very friendly. Very knowledgeable. He spent hours with us and we never felt we were being pushed or rushed. We felt very comfortable with Gus. We feel like he was more of friend helping spent hours with us and we never felt we were being pushed or rushed. We felt very comfortable with Gus. We feel like he was more of friend helping us make a decision than a salesman. The dealership was modern and clean. Everyone in the showroom was friendly and helpful. If someone I knew was looking for a Subaru, I will direct them to Gus. More