Balise Subaru of Hadley

I purchased a brand new BRZ. Put down a deposit at MSRP and pre-ordered the car (purchase contingent on test drive). David kept me informed of the car's status, even calling me when the it was being unloa and pre-ordered the car (purchase contingent on test drive). David kept me informed of the car's status, even calling me when the it was being unloaded from the truck. Two hours later, I test drove and bought it. David was professional and courteous, and I enjoyed the experience. I noticed a minor blemish and a couple scratches in the paint right after I picked it up (obviously damage from when it had shipped). I wasn't sure it was worth mentioning, but I happened by the dealership so I brought it back. David was very upfront saying that they had noticed a little shipping damage and had considered filing a claim, but it was so minor they decided to try to fix it. Anyway, Eric (their finishing magician) touched it up and it looks great. The scratches are still *slightly* visible, but they're so faint, they're not noticeable unless you're inches away and light hits it at just the right angle. As it will be my daily driver year round, I have no problem with that and I appreciated that the dealership was honest and took the time to address it (and I'm glad they opted not to file a claim as it would've meant that I wouldn't yet have the car). I'm enjoying the BRZ very much, and appreciate the fine sales and service from Steve Lewis Subaru. More

My wife and I recently purchased our first new car (Impreza) from Steve Lewis Subaru. It was an unexpectedly great experience. Jesse Bilodeau was absolutItely wonderful to work with. He took the tim (Impreza) from Steve Lewis Subaru. It was an unexpectedly great experience. Jesse Bilodeau was absolutItely wonderful to work with. He took the time to take us on an ample test drive and answer all our question. I never felt rushed or pressured. He was sensitive to our concerns and trepidation about buying a new car for the first time. He also worked with us to find a price and model that met our budget. Myron Callender helped us coordinate the sale and registration. He spent a lot of time on the phone on our behalf (thanks to a wedding-name-change snafu). We were grateful for his efforts and despite the inconvenience, he never made us feel that way. Thanks Jesse and Myron....we're really happy! Owen and Anne More

This was my first time purchasing a car, and as I was doing the shopping alone, I was initially nervous and fairly skeptical about car dealerships. However, John Acadia was very friendly and respectful o doing the shopping alone, I was initially nervous and fairly skeptical about car dealerships. However, John Acadia was very friendly and respectful of my questions, and I never felt like he or anyone else was trying to take advantage of my inexperience with car purchasing. The other staff I spoke with were also very friendly and personable. For a car purchasing experience, this is probably one of the best I could have hoped for. I would recommend Steve Lewis to others, for sure. More

This was the second Subaru dealer we went to and I have to say that it was a good thing that we decided to Purchase At Steve Lewis Subaru. Todd was extremely courteous and willing to work with us on our sp to say that it was a good thing that we decided to Purchase At Steve Lewis Subaru. Todd was extremely courteous and willing to work with us on our specific needs. Our previous dealer had made no attempt to call us back the weekend we were looking to purchase. Not only did Todd find us the car we wanted, but exceeded our expectations on the price and got a lower rate without us even asking. Todd took the time to not only see what we wanted with absolutely no pressure, even endured our 2 year old daughter who was running around the dealership. I would not hesitate to purchase another car at Steve lewis Subaru especially with the excellent staff. More

My experience at Steve Lewis Subaru was much better than any car buying experience Ive ever had. As I was test driving an Impreza my Salesman explained all the features of the vehicle with real knowledge, any car buying experience Ive ever had. As I was test driving an Impreza my Salesman explained all the features of the vehicle with real knowledge, and not cheesey carsalesman enthusiasm. I felt very comfortable with purchasing my vehicle, like I was making an informed decision with someone holding my hand, not shoving me along. Never once did I feel pressured to make a purchase, or to sit around in the dealership while they tried to convince me to purchase a vehicle. The purchasing process took a couple hours, a short time compared to some places, which I greatly appreciated because my time is precious, and this long review should be a testament to how happy I was/am working with Steve Lewis. My vehicle had to be brought in from another dealership, but I drove it away the next day, and will continue to drive it for years to come, but if I decide I need something different, I will definitely be going back to Steve Lewis. More

Subaru was my second dealer I went to buy a new car and were totally different experience for me. At Steve Lewis Subaru my son and I were assisted promptly and cordially. I had got an approval from a local were totally different experience for me. At Steve Lewis Subaru my son and I were assisted promptly and cordially. I had got an approval from a local bank for an auto loan and John was able to get me a better rate on financing the car. He was extremely patient with us, he treated us with respect and was very informative. We tried different cars and originally we were looking at the Impresa premiun, (mostly because my sons like them) but I do use my car in long trips because of my work and I wanted something more confortable and the fact that I like to feel safe and that I am use to bigger cars I was not sure that I wanted the Impresa. John suggested to try the Subaru Legacy. I did and I new this was the car for me. John was very knowledgable and took the time to instruct me in how to use all the gadgets. Most of all I appreciate the fact that he made us feel very confortable and he was not pushy or pressure us in any way. I had a great experience even with other staff at this dealer. I will recommend Steve Lewis Subaru and John Acadia to my friends and family and anyone who ask. More

Steve Gonsalves helped us greatly with internet pricing. Then David Hanks helped us with the final pricing for our accessories we wanted. Thanks so much, great guys to work with. Special thanks to David Ha Then David Hanks helped us with the final pricing for our accessories we wanted. Thanks so much, great guys to work with. Special thanks to David Hanks who took the time to explain all the paperwork and show us how our new Outback worked. We were very pleased with the overall experience at the dealership, everyone was so friendly and helpful. More

I had a fabulous experience with the folks at Steve Lewis Subaru. My main sales person was Gus Erksine who is knowledgeable, friendly, honest and attentive. I spent enough time at the dealership that I was Subaru. My main sales person was Gus Erksine who is knowledgeable, friendly, honest and attentive. I spent enough time at the dealership that I was also helped by other sales people and staff and everyone was honest and helpful. I truly felt like I drove away with exactly the car I wanted and needed as well as a dealership that I can trust to continue to take care of the car's needs and friends who will make stopping by something to look forward to. Highly recommended. More