
Balise Subaru of Hadley
Hadley, MA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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It's a good feeling to go into a dealer who has long term employees who just happen to drive the cars that they are selling. Gus was amazingly polite, informed and solicitous. I had been looking at cars for employees who just happen to drive the cars that they are selling. Gus was amazingly polite, informed and solicitous. I had been looking at cars for a few months and was sold primarily because of the car AND the dealer staff. I was so pleased that when I left I went straight to the house of a friend who is starting her car shopping. I only wish that I didn't have to go the RMV to return my old plates:< More
I was looking for a replacement for my leased car, and was considering the Suburu Imprezza, and also a slightly used Volvo. After many detailed questions regarding each car, and test driving both, I was n was considering the Suburu Imprezza, and also a slightly used Volvo. After many detailed questions regarding each car, and test driving both, I was not ready to finalize my decision and place a deposit on a car. I was made to feel that there was no pressure, although Jesse spent a great deal of time with us. They have changed my perception of shopping for a new car, and will recommend them to my friends. More
Great service, excellent vehicle knowledge, very competitive pricing during sales process. Quick, efficient, and seamless transfer at delivery. Dave does a great job and Steve runs a tight dealershi competitive pricing during sales process. Quick, efficient, and seamless transfer at delivery. Dave does a great job and Steve runs a tight dealership. Thanks and you've gained a Subaru client from the Vovo world! Larry Mann More
I have been working with Steve Lewis Subaru for a number of years, ever since the other Subaru dealership I was going did one too many shoddy repairs. After my 2004 Legacy died and cost too much to fix of years, ever since the other Subaru dealership I was going did one too many shoddy repairs. After my 2004 Legacy died and cost too much to fix in relationship to its worth, I decided to buy my first new car since the 70's. I have had small interchanges with Todd Gerry over the years. We are both Hilltown folk. When it came to choosing a new car – after checking out Toyotas, Hyundais and Hondas, I knew I wanted a Subaru again and this time a Forester. When I came in to see what the new ones were like, Todd was the salesman chosen to work with me. I am so glad. He was never pushy, was quiet and low-key, gave me time to make up my mind (for the most part), and was courteous and informative. I felt he also bent over backwards to accommodate my somewhat quirky, emotion-based self. I would recommend Todd to anyone. The dealership itself is gorgeous and has a great, comfortable, cozy waiting room. Steve G. who was my first contact over the phone was amazingly courteous. All in all it was a very good experience, and I looooooooooove my car! More
I have leased a couple of cars from Todd, He is a sincere gentleman who is quite respectful and made the process so easy and painless. i would gladly recommend him to by friends and family. gentleman who is quite respectful and made the process so easy and painless. i would gladly recommend him to by friends and family. More
We went to several dealerships and felt the most comfortable here. John was friendly and engaging. His background in special needs helped my grandson feel included. They made it work for our growing comfortable here. John was friendly and engaging. His background in special needs helped my grandson feel included. They made it work for our growing family, though we didn't have enough money everywhere else... That's what I call customer service. We all want to feel special and heard. Here you will find that! More
Overall good-excellent experience. John and Todd were super. Mike less so. His description of the miniscule profit margin was laughable. Of course, he is trying to maximize profit, but was not a pleasant super. Mike less so. His description of the miniscule profit margin was laughable. Of course, he is trying to maximize profit, but was not a pleasant step. Steve Lewis's price was more than Brattleboro's or Bertera's, but I ended up going local. More
Buying at Steve Lewis Subaru was a great experience! Thank you Todd for going above and beyond helping us. He had the car inspected which was a nice surprise not to mention how he went over the car top Thank you Todd for going above and beyond helping us. He had the car inspected which was a nice surprise not to mention how he went over the car top to bottom before we left. Everyone we dealt with was very nice! This is the best dealership we ever dealt with.Thanks, Neil & Jeanne More
Justin greeted me in the lot and directed me to the Foresters and explained the different options. He was direct in his answers, and very easy to talk to. He did his best to make the sale easy and to g Foresters and explained the different options. He was direct in his answers, and very easy to talk to. He did his best to make the sale easy and to get me the car I wanted. More
BECAUSE MY EXPERIENCE WAS COMPLETLY POSITIVE I FELT AS IF ALL STEVE LEWIS STAFF I DEALT WITH WERE HELPFUL AND UNDERSTANDING. THEY TOOK THE UNPLEASANT TASK OF CAR BUYING AND MADE IT PLEASANT. ALL STEVE LEWIS STAFF I DEALT WITH WERE HELPFUL AND UNDERSTANDING. THEY TOOK THE UNPLEASANT TASK OF CAR BUYING AND MADE IT PLEASANT. More