Balise Subaru of Hadley

No pressure sales from the time we walked in until the time we left. Everything was explained quite well, from the options available for the car, and the financing. In short, our needs were addressed. time we left. Everything was explained quite well, from the options available for the car, and the financing. In short, our needs were addressed. It was a great experience. We definitely will be going back in the future. More

We did our homework and knew what we wanted in a car. Dave was on his game. We were guests at Steve Lewis and came away a family member. That was day with Dave. Need I say more other then I love my new c Dave was on his game. We were guests at Steve Lewis and came away a family member. That was day with Dave. Need I say more other then I love my new car she just past 1000. and I now she will be just as sweet when she hits 100,000. Thanks Dave The Hills More

From the first moment we arrived at Steve Lewis(and we got there 15 minutes before they even "opened" for business,)Todd greated us warmly and just listened to what we wanted. No hard pushing, just listen got there 15 minutes before they even "opened" for business,)Todd greated us warmly and just listened to what we wanted. No hard pushing, just listening,THEN showing us what was available.The whole team at Steve Lewis tried to help us choose what seemed right for us.Todd was patient, cheerful and understanding with a couple of retirees looking for and then purchasing what might be their last new car. Way to go gang! More

We had a great experience purchasing a new car at Steve Lewis. We got a fair price for our trade, a great price on a new car, and our salesperson John was friendly, helpful, and thorough! Lewis. We got a fair price for our trade, a great price on a new car, and our salesperson John was friendly, helpful, and thorough! More

From the moment my husband and I walked into Steve Lewis Subaru, we instantly felt at ease with the processing of buying a new car with the friendly and no pressure environment that they offered. Jesse was Subaru, we instantly felt at ease with the processing of buying a new car with the friendly and no pressure environment that they offered. Jesse was beyond helpful and patient with us, answering any questions we had and took the time to walk through all the features of the Outback we test drove - never rushing us through the process. Both Jesse and Joe worked very hard to accommodate what we wanted out of a new vehicle, while offering a fair price for my trade in. When we picked up our car Jesse took the time inspect the vehicle thoroughly with us, and even introduced us to the service staff that we'd be working with for any future required maintenance. Needless to say, we love our new Outback and know that we're in good hands with Jesse and the Steve Lewis Subaru crew for service in the future! More

Not too long ago I decided it was time to upgrade my car. I had driven a Legacy for a number of years and have many family members and friends who own Subarus also, so I knew that I definitely wanted to stay I had driven a Legacy for a number of years and have many family members and friends who own Subarus also, so I knew that I definitely wanted to stay a part of the Subaru family. I just didn't know which model I wanted to have next. Gus showed me a couple of different models and explained all the improvements Subaru has made recently. He was very honest and knowledgable. Once I decided what fit me the best, the rest of the process went fairly quickly and smoothly and I am now the proud owner a 2012 Impreza Premium! More

I was immediately impressed with the professionalism of the staff as well as their friendly and courteous manner. Having already experienced another dealership, it took me just a few minutes to know that the staff as well as their friendly and courteous manner. Having already experienced another dealership, it took me just a few minutes to know that I wanted to make a deal at this dealership. They carefully listened to my concerns and responded directly. When I asked for another day to think things over, they respected my wishes, rather than pushing for a close that day. I came back the next day and closed the deal. Picking up my new car was very enjoyable. I am 100% satisfied. I am looking forward to going back to this dealership for service. More

I have worked with Miranda in the past, when Steve Lewis I have worked with Miranda in the past, when Steve Lewis was Performance Motoring. I had such a great experience with Performance that I was nervo I have worked with Miranda in the past, when Steve Lewis was Performance Motoring. I had such a great experience with Performance that I was nervous about going to a "new" dealership. I had no need to be worried. When Miranda was not available Jesse was very helpful and was more than willing to answer any questions we had. I really appreciated that when he was not absolutely certain of an answer he would say so, then find the answer for us. I had a great experience and would not hesitate in purchasing a vehicle from them again. More

I was pleased with Todd Gerry and the other Steve Lewis Subaru employees I had contact with. I had been a loyal customer at another Subaru dealer in Shrewsbury for 2 consecutive leases, over 7 years. Subaru employees I had contact with. I had been a loyal customer at another Subaru dealer in Shrewsbury for 2 consecutive leases, over 7 years. When my lease was almost up, and I said I wanted to buy a NEW car and be done with leasing, my Shrewsbury dealer responded by calling me back with 'great figures' to lease again. While that would have suited THEM fine, it wasn't what I asked for. My sales rep made no effort to help me to buy a car from him! Still, I wasn't going to leave them. Then I thought a call to Steve Lewis Subaru wouldn't hurt. I'm glad I gave it a shot! Initially, I talked with Steve Gonzalez, and right off the bat was given an attractive price for a 2012 Forester, beating the quote that I'd finally been given by my original dealer, no haggling, no run-around, no having to plead for the information I was seeking. I decided I'd make the trip (an hours drive) to talk with them, and was pleased with the next person I talked with - Todd Gerry. Todd provided me with KEY information that my original Subaru Dealer never bothered to share with me, which was that I had equity in my leased vehicle, which would allow me to trade it in and purchase a vehicle instead. Kind of an important detail! I had no idea that I could trade-in something I didn't own! I was very pleased with the personal service and effort made by the folks at Steve Lewis Subaru. Thank you. More

Dealership was friendly. Inventory had what I wanted. Salesman was available immediately. Financing was prompt and fair. Car was ready when promised. Delivery orientation was thorough. Salesman was available immediately. Financing was prompt and fair. Car was ready when promised. Delivery orientation was thorough. More