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Balise Subaru of Hadley
Hadley, MA
3,378 Reviews
You are a member of our Subaru family
At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy.
Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree!
We put in the hard work so you don't have to
Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers!
Quality staff and service
We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page!
We stand behind Subaru
Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,378 reviews
February 02, 2012
I felt really comfortable with Todd and trusted him and have not felt that way about other auto salesmen. He kept me informed re:the delay of shipment of my car and stayed in touch via phone and email. I have not felt that way about other auto salesmen. He kept me informed re:the delay of shipment of my car and stayed in touch via phone and email. I would highly recommend him-and the dealership-to anyone looking to buy a car. More
by trishmailler
Employees Worked With
Todd Gerry, Todd Gerry
February 02, 2012
Todd did an excellent job in showing and explaining the car and in providing the costs and trade in options. He is an excellent representative for your dealorship and we expect to buy our next Subaru from car and in providing the costs and trade in options. He is an excellent representative for your dealorship and we expect to buy our next Subaru from him! More
by gordyv
Employees Worked With
Todd Gerry, Todd Gerry
February 02, 2012
I had a great time purchasing my car from Steve Lewis Subaru. They did not have the car I wanted on the lot, but were able to acquire it quickly from a nearby dealership. The staff was consistently hel Subaru. They did not have the car I wanted on the lot, but were able to acquire it quickly from a nearby dealership. The staff was consistently helpful through the whole process, and were able to answer any and all questions I had. If I needed to do it all again, I would save time and just go back to Steve Lewis. Also, if your there, test drive the WRX, you won't regret it. More
by will_bushman
Employees Worked With
Todd Gerry, John Acadia, Joe Clark, Joe Clark, John Acadia, Todd Gerry
February 02, 2012
Steve Lewis Subaru is pretty excellent. I've had plenty of sketchy back-alley Craigslist used car shopping experiences, but I'm a first time new car buyer. They walked me through everything at my own pace. of sketchy back-alley Craigslist used car shopping experiences, but I'm a first time new car buyer. They walked me through everything at my own pace. Jesse especially went well above and beyond my expectations. Incredibly patient and helpful. Mike was very matter-of-fact and honest with what was a worthwhile investment and what wasn't all that necessary. I'd easily go again. I'll even do all my car servicing there just to visit. More
by LCasey
Employees Worked With
Jesse B; Michael T, Michael Teixeira
January 31, 2012
Todd Geary was great to work with. When I first visited the dealership, I asked him not to contact me and he honored my request. When I test drove a car, I found Todd to be very knowledgeable about Subaru the dealership, I asked him not to contact me and he honored my request. When I test drove a car, I found Todd to be very knowledgeable about Subaru products and was pleased to hear that he drives a Subaru. Any time I went to the dealership, someone promptly asked how they could help me. I came in as a very knowledgeable customer, having researched prices on the internet, and prepared to go visit other Subaru dealers in the area. Steve Lewis gave me a very fair price for the Outback that I purchased. This experience was far better than other times when I have purchased a car. More
by sssmorg
Employees Worked With
Todd Geary, Todd Gerry
January 30, 2012
Best introduction to my new car that I have ever had. Prompt response to inquiries. Able to locate the car I wanted quickly. Thank you John Prompt response to inquiries. Able to locate the car I wanted quickly. Thank you John More
by Susan Fentin
Employees Worked With
John Acadia, John Acadia
January 29, 2012
I purchased a new 2012 Subaru Forester from Steve Lewis Subaru. After researching the exact Forester that I wanted online I contacted three Subaru dealerships in the area for the best price. Steve Lewis ha Subaru. After researching the exact Forester that I wanted online I contacted three Subaru dealerships in the area for the best price. Steve Lewis had the lowest price and I placed a down payment on the spot. The Forester was ordered from Japan and took about 8 weeks to arrive. Steve kept me very well informed of the status of the car and expected port and delivery dates. Once the car arrived I took delivery and Steve G. and Jesse did a great job of walking me through the process and showing me the many features of the Forester. I would highly recommend Steve Lewis to anyone buying a Subaru or Volvo. More
by Corptech
Employees Worked With
Steve Gonsalves
January 27, 2012
This is our sixth subaru and was looking to purchase a new Forester. They pricing was the best. We were trading in a 2004 Outback and received a fair price. Steve Lewis offer us an amazing rate for our new Forester. They pricing was the best. We were trading in a 2004 Outback and received a fair price. Steve Lewis offer us an amazing rate for our car loan. Total experience was an A+ More
by Patty Schweitzer
Employees Worked With
Dave Hanks, David Hanks
January 26, 2012
We had a great experience at Steve Lewis Subaru. Everybody we dealt with was friendly, helpful and knowledgeable. We would recommend the dealership to anybody looking to buy a car. Everybody we dealt with was friendly, helpful and knowledgeable. We would recommend the dealership to anybody looking to buy a car. More
by newowners
Employees Worked With
Gus Eskine, David Hanks, Myron Callender, David Hanks
January 23, 2012
My wife and I had a great experience with Todd at Steve Lewis Subaru. We had met a few other dealers and we were immediately impressed with Todd's honest and easy going attitude. He didn't talk our ear Lewis Subaru. We had met a few other dealers and we were immediately impressed with Todd's honest and easy going attitude. He didn't talk our ear off and never once tried to pressure us into a purchase. Instead, he allowed us to find the car right for our needs and our price range. More
by amacdona
Employees Worked With
Todd Gerry, Todd Gerry
