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Balise Subaru of Hadley
Hadley, MA
3,378 Reviews
You are a member of our Subaru family
At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy.
Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree!
We put in the hard work so you don't have to
Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers!
Quality staff and service
We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page!
We stand behind Subaru
Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,378 reviews
October 24, 2011
Dave Hanks at Steve Lewis Subaru was able to get us the car we wanted at a great price. Dave is a very personable and patient sales person he has a wonderful sence of humor. He is a pleasure to do busines car we wanted at a great price. Dave is a very personable and patient sales person he has a wonderful sence of humor. He is a pleasure to do business with and he made our car shopping experience less stressful More
by MR and Mrs Foisy
Employees Worked With
Dave Hanks, David Hanks
October 21, 2011
When I began shopping for a new car, I had gone to 5 dealers. When it came down to it, Steve Lewis Subaru was the overall best in many ways. They stayed with me, and offered the best price. When I was r dealers. When it came down to it, Steve Lewis Subaru was the overall best in many ways. They stayed with me, and offered the best price. When I was ready to purchase the vehicle and went to the establishment, their customer service was exceptional. They walked me throught the process and offered me additional savings, such as financing, which was most helpful. The overall experience was very pleasant. Buying a new car is a major deal and you want to not only make sure you're getting the best deal, but give your business to someone who you know is/will be out for your best interest. I had no problem giving my business to Steve Lewis Subaru and I will have no problems referring anyone I know who will be buying a new car to them. More
by ccampoli
Employees Worked With
John Acadia, Steve Gonsalves, John Acadia
October 20, 2011
This is the second Subaru I purchased from Todd and he's always been very patient, helpful in explaining all the features of the car and making sure that I am completely satisfied before I leave. I would hi always been very patient, helpful in explaining all the features of the car and making sure that I am completely satisfied before I leave. I would highly recommend Steve Lewis Subaru and dealing with Todd. He's the best!!! Brenda More
by kianakona
Employees Worked With
Todd Gerry, Todd Gerry
October 20, 2011
Great experience. Received a great price on a new Legacy. Explained/showed perks of car very effectively. Salesman was very helpful and always available when I needed answers to certain questions. Legacy. Explained/showed perks of car very effectively. Salesman was very helpful and always available when I needed answers to certain questions. More
by Rolfe
Employees Worked With
David Hanks, David Hanks
October 20, 2011
Great experience, start to finish. They worked hard to make it happen for us with the car we wanted. They couldn't have been friendlier. make it happen for us with the car we wanted. They couldn't have been friendlier. More
by subarumarks
Employees Worked With
Gus, Myron, Mike, Michael Teixeira
October 17, 2011
As an owner of a 2001 Subaru Forester (purchased new from Steve Lewis) that had just given up the ghost after 175K, I was confident of what I wanted and very happy to purchase the updated Forester model (201 Steve Lewis) that had just given up the ghost after 175K, I was confident of what I wanted and very happy to purchase the updated Forester model (2011). Todd Gerry ably facilitated the purchase, and made sure that all of my requirements were met: model, accessories, pricing, and timing of delivery. Other staff made sure that the paperwork associated with the purchase was well-explained and managed. I couldn't have asked for a smoother transaction. More
by argmax
Employees Worked With
Todd Gerry, Todd Gerry
October 16, 2011
We thought David Hanks was efficient, knowlegable and courteous. We really liked that he did not pressure us at all. He explained the car completely and we understood that it was an exceptional car. courteous. We really liked that he did not pressure us at all. He explained the car completely and we understood that it was an exceptional car. More
by Carol77
Employees Worked With
David Hanks, David Hanks
October 14, 2011
The general atmosphere at Steve Lewis was friendly and helpful . I was looking for a Legacy and our salesman , Mike Teixeira was very helpful in answering all my questions and in finding the lowest finan helpful . I was looking for a Legacy and our salesman , Mike Teixeira was very helpful in answering all my questions and in finding the lowest financing plan. When we picked up our car , Gus went over every detail explaining what each switch , dial and knob did . He even hooked up my phone to the bluetooth. More
by Leftblank
Employees Worked With
Mike Teixera and Gus, Michael Teixeira
October 13, 2011
I went to Steve Lewis Subaru looking for a new WRX after having been to another dealership that was primarily interested in haggling and playing phone tag instead of just selling me a car. John and the sal having been to another dealership that was primarily interested in haggling and playing phone tag instead of just selling me a car. John and the sales manager at Steve Lewis quickly located the (very) specific car I wanted and gave me the fair price for the vehicle and my trade that I was looking for. If you're looking for a no-hassle sales experience... and who doesnt?! This is the place to go! More
by RidgeWrecker
Employees Worked With
John Acadia, John Acadia
