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Balise Subaru of Hadley
Hadley, MA
3,379 Reviews
You are a member of our Subaru family
At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy.
Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree!
We put in the hard work so you don't have to
Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers!
Quality staff and service
We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page!
We stand behind Subaru
Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,379 reviews
March 01, 2022
I had wonderful and friendly service. I only had to have my oil change and tires rotated, but in addition address the back lift up door of the vehicle. The service department representat I only had to have my oil change and tires rotated, but in addition address the back lift up door of the vehicle. The service department representative was very helpful and expedient. More
by spirol3
Verified CustomerEmployees Worked With
Benny Cruz, Terra Hondrogen
February 26, 2022
Experience was amazing. Customer service was top notch. I will definitely recommend to anyone. Love my new car Customer service was top notch. I will definitely recommend to anyone. Love my new car More
by DENIALBOND
Employees Worked With
Michael Teixeira, Joseph Boucher, Seth Bourdeau
February 25, 2022
Lucky they get 1 star! Absolutely discriminatory towards my son and I today in the service department. Disgusting! I will never support this business! Absolutely discriminatory towards my son and I today in the service department. Disgusting! I will never support this business! More
by Lunamel
Employees Worked With
Benny Cruz
February 24, 2022
I had a great experience. I always feel in good hands with Steve Lewis Subaru. Jesse was my service manager this time, very courteous and helpful! I always feel in good hands with Steve Lewis Subaru. Jesse was my service manager this time, very courteous and helpful! More
by AGR0
Employees Worked With
Jesse Szewczyk
February 24, 2022
We traded in our ‘19 Forester for a ‘22 Forester. It is such a great car! We love the smooth ride and all of the safety technology. Brian Kane did a great job of reviewing the features of the car and It is such a great car! We love the smooth ride and all of the safety technology. Brian Kane did a great job of reviewing the features of the car and answering all of our questions. Ryan Spahl made sure that we got all the added features that we requested. We have bought several cars from Steve Lewis and will keep coming back because of their great service. More
by KOAKTREE112
Employees Worked With
Brian Kane, Michael Teixeira, Ryan Spahl
February 22, 2022
Jesse in the service department were so nice and easy to work with. The service was very quick compared to my last service in another state. I would definitely recommend the service department. work with. The service was very quick compared to my last service in another state. I would definitely recommend the service department. More
by snakeinmyboot
Employees Worked With
Jesse Szewczyk
February 21, 2022
The associates are all very nice and very accommodating. I do very much love the car I purchased although it isn’t what I went in to buy originally through no fault of the dealership or salesperson. I enjoy I do very much love the car I purchased although it isn’t what I went in to buy originally through no fault of the dealership or salesperson. I enjoy how they create a personal experience BUT there are some cons- The tires on the vehicle weren’t going to pass inspection. I was promised 4 new ones but got two leaving my 4x4 with two different wear levels. The maintenance people placed a sticker over a chip in the windshield and that’s very misleading. We called for an oil change as I intend on trading this car in with Steve Lewis in the future and thought that maintenance history through the dealership would be good- I was sold a Jeep- the phone people basically said Steve Lewis doesn’t do maintenance on cars outside of suburu BUT Steve Lewis sold us the vehicle. We had to schedule an oil change 3 weeks out which is odd but not a big deal considering the place is busy. We went in for the time frame scheduled and left nearly 3 hours later. Outside of those experiences I’m pleased. More
by mzzdjkrystal
Employees Worked With
Michael Teixeira, Benny Cruz, Jack Walczak, Jason Bastia
February 20, 2022
I have been customer since 2017 with my Forrester purchase at Steve Lewis Subaru. My experience has always been excellent. Recently I purchased an Ascent as I need a larger vehicle. To get to his sto purchase at Steve Lewis Subaru. My experience has always been excellent. Recently I purchased an Ascent as I need a larger vehicle. To get to his store I drive past other dealerships because of the service. I am extremely pleased with Subaru and all of the people at Steve Lewis. More
by WALTERDL
Employees Worked With
Todd Gerry, Benny Cruz, Terra Hondrogen, Joseph Boucher
