Balise Subaru of Hadley

Buying a new car is never easy. But we have to say that our experience at Steve Lewis Subaru was a completely positive one. From the moment that we arrived on the lot we were greeted with smiles by everyon our experience at Steve Lewis Subaru was a completely positive one. From the moment that we arrived on the lot we were greeted with smiles by everyone with whom we came in contact. The morning that we arrived in Northampton our intent was to visit two Subaru dealerships, the other being in Connecticut. But within a short period of time we knew that there was no reason to go any farther. The entire process was made easy for us. Our questions were answered and we felt extremeley confortable with Todd. He was not pushy but rather we found him to be honest and genuine. These qualities are what we look for when we decide to purchase a new vehicle. To us they are important because if we have no sense of that then why bother. Trust will never be there. We might also add that even the touchy aspect of buying a car, the financial part, was done in a professional and smooth manner. On the day that we picked up our new Subaru Todd was not able to be there and we were very nicely taken care of by a young man named Gus. He thoroughly explained all aspects of the car and was very patient with us as we attempted to grasp all the "how-tos on the vehicle. We look forward to future visits to Steve Lewis and we will not hesitate to recommend this dealership, as well as Todd Gerry, to our family and friends. We love our new Subaru and we are very grateful for the experience that we had when purchasing it. More

We had a very pleasant experience at Steve Lewis Subaru. Todd Gerry was our salesman. We knew we wanted a Subaru Outback. We were pleasantly surprised to see we could purchase a new one within our price r Todd Gerry was our salesman. We knew we wanted a Subaru Outback. We were pleasantly surprised to see we could purchase a new one within our price range. Todd was knowledgable and explained the features of the car. He was attentive to us and not overbearing. We would recommend the dealership to our friends and family. More

This was the best car-buying experience I've ever had. I made a two and half from Vermont. The staff was awesome to work with from start to finish. I contacted Steve Lewis Subaru on-line through the websi made a two and half from Vermont. The staff was awesome to work with from start to finish. I contacted Steve Lewis Subaru on-line through the website and received a prompt response. I made an appointment to test-drive the cars I was interested in. John, my salesman, answered all my questions. Once I bought the car, John made sure I knew the inside and out of my new car. I definitely recommend Steve Lewis Subaru for your best car-buying experience! More

Michael and Dave were very easy to work with. They were informative without being "pushy". Everything occurred within the time frame promised. All went well. informative without being "pushy". Everything occurred within the time frame promised. All went well. More

We came to Steve Lewis Subaru looking to replace our old Forrester. Dave Hanks helped us find a new Legacy and we couldn't be happier. Dave had the answer to all of our questions right at his fingertips, Forrester. Dave Hanks helped us find a new Legacy and we couldn't be happier. Dave had the answer to all of our questions right at his fingertips, gave us good value on our trade-in and a good price for our new car. I'm sure there isn't a pushy salesman in the place, but Dave was the exact opposite of pushy, and it made the whole process so much easier. A very pleasant experience from start to finish. More

The customer service representative was very friendly and very helpful throughout. The manager(?)was also friendly once we decided to buy from the business. We did not feel like the dealership went out of i very helpful throughout. The manager(?)was also friendly once we decided to buy from the business. We did not feel like the dealership went out of it's way to "close the deal". We needed to bring back an offer from another dealership before they would offer us anything in the way of a package or even to see if the car we wanted was available. More

David Hanks is a congenial salesman who went the extra mile with regard to answering questions and being generally useful in the purchase process. This is the second Subaru purchased from his agency (Stev mile with regard to answering questions and being generally useful in the purchase process. This is the second Subaru purchased from his agency (Steve Lewis Subaru). The prior Subaru purchased from him gave excellent service, and the service department of this agency gave outstanding maintenance service for the vehicle, and we expect to receive the same excellent care in the future. More

We were very pleased by the service, friendliness, and overall hard work of David Hanks. David went beyond what we expected in going the extra mile. He was patient, understanding, and knowledgeable as w overall hard work of David Hanks. David went beyond what we expected in going the extra mile. He was patient, understanding, and knowledgeable as we took the car for an extensive test drive. David knew the answers to all of our questions and he made it truly a pleasure to purchase a new car from Steve Lewis Subaru. More

My experience at Steven Lewis Subaru was very positive and productive. The salesman was very helpful and he answered all my questions regarding the car purchase. He completely helped me through the whol and productive. The salesman was very helpful and he answered all my questions regarding the car purchase. He completely helped me through the whole car purchase process. More

We were treated in a friendly and informative manner and several possible pricing options were drawn up for us. Todd worked to get all details taken care of so that the purchase and pick-up process went sm several possible pricing options were drawn up for us. Todd worked to get all details taken care of so that the purchase and pick-up process went smoothly. More