Balise Subaru of Hadley

Todd and the others I worked with did were a pleasure to do business with. They were professional and courteous. Todd did not place a lot of pressure on us for a sale, and was very knowledgeable about the do business with. They were professional and courteous. Todd did not place a lot of pressure on us for a sale, and was very knowledgeable about the product. He was very flexible in his communication mediums (available and responsive via telephone and email) and was able to coordinate the trade in of 2 different vehicles. I don't know if he will still be there when we buy our next Subaru as we intend on keeping this one for a while (we love it!), but we will be sure to be asking for him by name. More

I was thrilled with my experience working with Todd Gerry at Steve Lewis Subaru. I stopped in to start my car search on a whim and found the friendly, knowledge team refreshing. The experience was low pres at Steve Lewis Subaru. I stopped in to start my car search on a whim and found the friendly, knowledge team refreshing. The experience was low pressure and not full of the typical car sales games. I would recommend them to anybody. More

Sales person was respectful and informative through the entire process. There was no pushiness or game playing like what we experienced at the other Subaru dealer we visited. entire process. There was no pushiness or game playing like what we experienced at the other Subaru dealer we visited. More

Everyone at Steve Lewis Subaru was helpful, enthusiastic, patient, professional and friendly. They took the time to help me weigh my options and find the right car for me. patient, professional and friendly. They took the time to help me weigh my options and find the right car for me. More

After much review of cars, we chose to look at the Subaru Outback and Forrester at Steve Lewis Subaru. We had been referred to Dave Hanks, who at the time we arrived was busy with another customer, so Gus E Outback and Forrester at Steve Lewis Subaru. We had been referred to Dave Hanks, who at the time we arrived was busy with another customer, so Gus Erskine filled in temporarily. Both gentlemen were very patient and helpful in our making the decision to purchase our vehicle. Gus took us on our first test drive and was very informative regarding the features of the Outback. When we returned to the dealership, Dave Hanks was available to continue with our car search, subsequently test driving the Forrester. Dave was very professional, extremely knowledgeable of his product, and represented Subaru in an outstanding manner. More

The staff is very friendly, accessible, and responsive to questions or concerns. They demonstrate a clear commitment to customer service. They offered the best price of all regional dealerships. questions or concerns. They demonstrate a clear commitment to customer service. They offered the best price of all regional dealerships. More

From our very first phone call, their responses to our From our very first phone call, their responses to our questions were always prompt, informative, and not pushy. They clearly have a very extens From our very first phone call, their responses to our questions were always prompt, informative, and not pushy. They clearly have a very extensive knowledge of the vehicles that they are selling and they were excellent in the way they explained the different available options. We were also extremely impressed by the comaraderie between the different employees. They clearly enjoy working with each other and they are also very good at supporting each other. Our salesman John Acadia worked with us logically and promptly to arrive at a price and Joe Clark was very willing to work out the pricing of several of the additional options that we wanted. Mike Teixeira was also very patient and thorough in his explanations of the different financing options, as well as the different service and warranty options. The service department was then excellent and prompt in adding the the additional options that we wanted installed and it was wonderful to have all the paperwork completed before we arrived to pick up our new car. From what we have seen so far, and from what we have heard from other Subaru owners who have done business with Steve Lewis Subaru, we can honestly say that we can enthusiastically recommend this dealership More

worked with me to get a deal for both of us. Highly recommend dealership. Everyone was terrific and the salesroom was very busy with people either buying or picking up cars, a good sign for a reputable recommend dealership. Everyone was terrific and the salesroom was very busy with people either buying or picking up cars, a good sign for a reputable honest dealership. More

I just bought a Subaru STI from Todd, I received a very good price, with no hassle or messing around. They were able to get the car I wanted when other dealers were insisting this "was not possible". Tod good price, with no hassle or messing around. They were able to get the car I wanted when other dealers were insisting this "was not possible". Todd was great to work with I would recommend this dealership to anyone. More

I recently bought a certified used Subaru from Steve Lewis -- a dealership recommended to me by my father-in-law. I did a good deal of research prior to buying so I know that I paid a fair price, and th Lewis -- a dealership recommended to me by my father-in-law. I did a good deal of research prior to buying so I know that I paid a fair price, and the sales people were helpful and not too high-pressure. Each time I went to look at the car, Steve Lewis himself was at the dealership -- and when I signed the papers, he gave me his card and told me to contact him if ever I needed anything. As part of the sales agreement, the dealership said they would touch up some chipped paint spots on the car. They did the job, but it looked awful. I was really disappointed. I took some photos and emailed them to Steve Lewis. Within minutes I got a call from the dealership apologizing and asking me to make another appointment to come in. A few days later I brought the car back in and it came back looking perfect. As far as I'm concerned, this is customer service at its best. Obviously, it would have been nice if the paint had been done right the first time, but mistakes happen anywhere you go. The fact that it was corrected so quickly (and without making me feel like I was an anal jerk) speaks volumes about the quality of this dealership. I will definitely buy from them again, and strongly recommend them to others. From the owner to the sales staff, the people are fair and honorable, which to me is the best thing you can say about a car dealership. More