Balise Subaru of Hadley

My wife and I were planning on purchasing a Subaru Forester, but wanted to test drive one to make sure we wanted one. We first went to Steve Lewis Subaru to test drive one and found the car had all of Forester, but wanted to test drive one to make sure we wanted one. We first went to Steve Lewis Subaru to test drive one and found the car had all of the features we wanted. Before we went, we were not planning on purchasing the car at the dealer, but through the Internet since we previously had crappy car buying experiences at dealerships. Our experience at Steve Lewis was so amazing, we purchased the car after we test drove it. Gus was our salesmen, whom I could not recommend more. He was very personable, and did not pressure you in any way to purchase the car. He was very acceptive to finding models to fit your budget and worked with you in finding available options. I would highly recommend to anyone interested in purchasing a Subaru in a comfortable environment to work with Gus and the team at Steve Lewis Subaru. Many thanks to Myron (manager) and Mike (financing) as well in their efforts in our great experience during this car purchase. More

I was undecided on whether to buy a Toyota Rav 4 or Subaru Forester until I walked in to Steve Lewis Subaru in Northampton, Ma. The salesman, Dave Hanks, was professional, friendly, and informative wit Subaru Forester until I walked in to Steve Lewis Subaru in Northampton, Ma. The salesman, Dave Hanks, was professional, friendly, and informative without being pushy at all. He took me out on a test drive and answered all my questions. There was no haggeling over the price, and witin a few days I wad driving my first brand new vehicle! I cannot recommend Steve Lewis Subaru enough. The customer service you get at Steve Lewis will amaze you. Everyone is friendly and helpful(especially Dave!). All my financing options were explained to me clearly, and there were no hidden charges! Buying a new vehicle can be a huge hassle, but the guys at Steve Lewis will take care of you and do whatever it takes to make you happy in your new(or used) Subaru. I love my Forester and I got the SUV at the price I wanted. Believe me, you won't get shafted at this dealer. Plus, they always give you top dollar for your trade-in. Stop by today and ask for Dave Hanks. You won't regret it! More

All the employees of Steve Lewis Subaru were polite, helpful and able to answer our questions. I particularly commend our salesman Todd Gerry for his no pressure approach to helping us buy our Forester helpful and able to answer our questions. I particularly commend our salesman Todd Gerry for his no pressure approach to helping us buy our Forester. I have already recommended him to friends. More

No pressure purchase. Test drive was thorough and friendly. Todd G. did a great job along with the credit manager who's name escapes me. I would recommend the product and dealership and have already friendly. Todd G. did a great job along with the credit manager who's name escapes me. I would recommend the product and dealership and have already done so. More

Buying a car makes me very nervous and the guys at Steve Lewis Subaru made it very easy and painless and quick. Thank you very much! Lewis Subaru made it very easy and painless and quick. Thank you very much! More

Found the sales staff at Steve Lewis Subaru to be extremely knowlegable and informative in all of their vehicles. they were very helpful in explanning the vehcile we were interested in (Subaru Legacy extremely knowlegable and informative in all of their vehicles. they were very helpful in explanning the vehcile we were interested in (Subaru Legacy) and were more than fair in their offer for out trade-in. I would like to personnaly thank David Hanks, our salesperson for the time he spend with us explaining all the features of the new vehicle and his knowledge in guiding us through the trade-in and new purchase process. He is definately an asset to the Steve Lewis Subaru sales staff. More

Our experience ar Steve Lewis Subaru was fantastic from the beginning. We had been referred by a friend to Todd Geary, a salesman at the dealership. He was patient, informative, a fantastic resource. This the beginning. We had been referred by a friend to Todd Geary, a salesman at the dealership. He was patient, informative, a fantastic resource. This was my first time purchasing a car, and Todd made it easy and concise. I never felt rushed or pressured by Todd or anyone else in the dealership. In the end, we found the perfect new car. More

I had a great experience at Steve Lewis subaru. My salesman Larry was very friendly and knowledgeable about the subaru product. Larry was patient when I felt the need to sit in 8 cars and test drive 4 salesman Larry was very friendly and knowledgeable about the subaru product. Larry was patient when I felt the need to sit in 8 cars and test drive 4 of them. He answered every question confidently. I would wholeheartedly recommend him. I have often thought it was less painful to get a root canal than deal with the finance people a dealership. Well this experience was different for me. Mike was patient and answered every question in depth. I found it to be painless and I gathered enough information to make the best choice for my purchase and walked away sure I got the best deal I could. I also want to thank Joe Clark for saying yes so many times. He was able to fix a few minor hiccups and truly helped to make this the best car buying experience I ever had. I feel like this is a woman friendly dealership and it is obvious to me that there is great leadership that promotes respect and a strives to provide their customers with a great car buying experience. Thanks Gentleman!!! More

Got a call from Internet salesperson, Steve Gonsalves who invited me to come in and check out vehicles. He was awesome both on the phone and in person. He handed me over to salesman Todd Gerry, who knew all invited me to come in and check out vehicles. He was awesome both on the phone and in person. He handed me over to salesman Todd Gerry, who knew all there was to know about Subarus and more. I loved this dealership especially because they were not pushy in the least and were extremely knowledgeable. They are aware that their vehicles sell themselves. They went out of their way to get me the color that I wanted that they did not have in stock. Mike made the calls and secured my first choice. Todd handled everything for me including title and new registration with my insurance agent leaving me with virtually nothing to do myself. I would highly recommend this crew to anyone looking for a new or used car. More

Overall, I was pleased with my experience. The salesman (Todd) was very professional and knowledgeable. He is proficient at his job. There were a few events that lowered the overall rating of the dealers (Todd) was very professional and knowledgeable. He is proficient at his job. There were a few events that lowered the overall rating of the dealership More specifically, one employee indicated that he could reduce the price of the Maintenance Package by 40% because I was a good customer. The finance office said that 40% was not realistic, so he cut the reduction in half. We also had an issue when we had the car inspected. The mechanic who completed the inspection tracked white dust into the new car. White footprints were visible on the driver side of the car. The dealership is well run, and they do make you feel welcome. More