Balise Subaru of Hadley

The salesman Todd Gerry, the owner Steve Lewis, head salesman Joe, money guy Mike were all flexible and accommodating to my particular circumstances, produced paperwork, car, accessories exactly as prom salesman Joe, money guy Mike were all flexible and accommodating to my particular circumstances, produced paperwork, car, accessories exactly as promised, and were patient in showing us all the ways the car resembled & differed from our previous Subaru. No pressure. More

I received extremely professional and knowledgeable service from David Hanks at Steve Lewis Subaru while purchasing my new Forester. David patiently answered our questions and showed us several choice service from David Hanks at Steve Lewis Subaru while purchasing my new Forester. David patiently answered our questions and showed us several choices. He presented us with a car that completely exceeded my expectations and fit our budget. I would highly recommend David and the entire staff of Steve Lewis to any future buyer. More

We received very friendly, attentive service that met our needs. Instead of buying one car, we bought two! One was a dealer model, the other was new. The follow-up has been excellent, too. I would definit needs. Instead of buying one car, we bought two! One was a dealer model, the other was new. The follow-up has been excellent, too. I would definitely recommend this dealership and our salesman. More

Larry was very friendly and patient with me. I had been uncertain of some of the answers to the questions regarding the transaction, since I hadn't thought out my plan, but he helped me through it, and we uncertain of some of the answers to the questions regarding the transaction, since I hadn't thought out my plan, but he helped me through it, and we reached a deal. More

Buying a car, either new or used, can be a stressful experience. After all, the buyer (me) is trying to negotiate the best deal possible with professional negotiators (them). At Steve Lewis Subaru in experience. After all, the buyer (me) is trying to negotiate the best deal possible with professional negotiators (them). At Steve Lewis Subaru in Northampton, MA, I was treated with respect and gratitude. The entire negotiation process was very smooth and I feel I was able to negotiate a fair deal overall. Of course, there is no substitute for being informed and prepared beforehand. I would recommend Steve Lewis Subaru wholeheartedly to anyone in western MA interested in purchasing a new Subaru. More

The entire staff and Steve Lewis Subaru was very pleasant. I worked with Larry. He was very knowledgeable and thorough in his explanation for each of the cars we discussed, and we discussed many. He pleasant. I worked with Larry. He was very knowledgeable and thorough in his explanation for each of the cars we discussed, and we discussed many. He was very patient with me, something I didn't find anywhere else. I didn't feel like I was being taken advantage of or strong armed into anything that I didn't want or need. My car was delivered super fast and even though it was used, the car looked brand new! Great experience and attention to detail! Thanks Larry! I will definitely be sending others your way. More

Let me start by saying, "What a great experience"! I was a devoted customer to a former Subaru Dealership and when it came time to buy my third subaru from them they would not take that i experience"! I was a devoted customer to a former Subaru Dealership and when it came time to buy my third subaru from them they would not take that into consideration. I was upset.They gave me a trade-in value for the Subaru for which I was going to trade in and that was all! I was not offered anything all I got was the brush off! They could'nt be bothered with me, how humilating! Well, I decided to go to Steve Lewis Subaru in Northampton,Ma the next day. It's out of my way but, it can't to go and talk to someone. I was greeted very promptly. I was amazed how all the staff is so happy and upbeat to all of thier customers and among themselves. I am so pleased with the way i was treated with the respect and dignity. They listened to me. I got everything I wanted in a vehicle(and more) They really are aimed to please.They will work with you." What a great bunch of guy's!!! I am happy to say, for a woman walking into any dealership can be scary and intimidating but, that's not the case at Steve Lewis. I felt so at ease and very comfortable. Steve Lewis has my business know. Shame on the former dealership. More

I'm extremely happy with my new car. It drives great and is in excellent condition. I do think it could have been just a little lower in price, but I'm not unhappy. The entire process was positive and I'v is in excellent condition. I do think it could have been just a little lower in price, but I'm not unhappy. The entire process was positive and I've already recommended both the dealership and John himself to a couple of other people. More

I went in for an education on two different models and got lots of information that helped me make my decision. He helped me decide what my family needs were and how to get the options that I wanted and d got lots of information that helped me make my decision. He helped me decide what my family needs were and how to get the options that I wanted and didnt take advantage of my lack of knowledge on this subject. David was honest and not pushy. Wonderful team player to work with and got it all done fast! Thanks! I love my car! I will work with David again in the future and refer him to friends...Great guy! More

Everyone Went above and beyond to ensure we were happy with our new (used) car. Not only were they great professionals interested in meeting our car needs, they were also very friendly and eager to help, with our new (used) car. Not only were they great professionals interested in meeting our car needs, they were also very friendly and eager to help, even worked late (until 8: 30 pm on a saturday!). Their dealership is a friendly atmosphere and their cars are all well maintained including the used cars. I would recommend them to anyone looking for a new our used car. More