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Balise Subaru of Hadley

Hadley, MA

Overview
Reviews
Vehicles
4.8
3,379 Reviews
You are a member of our Subaru family At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy. Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree! We put in the hard work so you don't have to Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers! Quality staff and service We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page! We stand behind Subaru Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
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315 Russell St

Hadley, MA

01035

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Showing 3,379 reviews

February 02, 2022

I have been with Steve Lewis Subaru since 2005, and in that time, have received nothing but the best service! The Service Team is always courteous and helpful! More

by TORIN.MOORE
Recommend Dealer
Yes
Employees Worked With
Joe Clark, Benny Cruz, Terra Hondrogen, Vincent Zanetti
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Feb 03, 2022 -

Balise Subaru of Hadley responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

January 31, 2022

I used the Express Service for an oil change and tire rotation. And it was indeed Express! Considering staffing shortages and these crazy Covid times, I was pleasantly suprised at how quick it was. More

by penny.leveritt
Recommend Dealer
Yes
Employees Worked With
someone else in service
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Jan 31, 2022 -

Balise Subaru of Hadley responded

Penny, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

January 27, 2022

Friendly staff. Good communication by cell phone. Accurate timing of service. Helpful info regarding next service appointment More

by SUEHANLEY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
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Jan 27, 2022 -

Balise Subaru of Hadley responded

Sue, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

January 27, 2022

Excellent service. Car was taken in quickly and returned shortly. Team was friendly and competent. More

by REBEPI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Jan 27, 2022 -

Balise Subaru of Hadley responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

January 27, 2022

Service done quickly Made it easy for meNo appointment Service done quickly Made it easy for me No appointment necessary made service very convenient and easy on my schedule More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Jan 27, 2022 -

Balise Subaru of Hadley responded

Jon, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

January 27, 2022

Excellent customer service beginning to end of visit. Will return for future needs. Work completed before initial estimate More

by johnce34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Jan 28, 2022 -

Balise Subaru of Hadley responded

John, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

January 26, 2022

They were on schedule for getting my recall work done in 2 hours. They were very courteous and professional. More

by mclea52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Report | Print
Jan 26, 2022 -

mclea52 responded

Thank you very much for getting my recall work done in the scheduled amount of time, I am so relieved to finally get the recall work done. Everyone was very friendly and professional.

January 26, 2022

Steve Lewis Subaru is an excellent dealership. Very clean on the inside and the service department is great! They won’t sell you anything you don’t need and they always answer any question I have. More

by arsalaank123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark, Michael Teixeira, Benny Cruz, Terra Hondrogen, Ryan Spahl
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Jan 26, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

January 25, 2022

2018 outback taken on time and ready for pickup as promised by courteous sevice rep. Very pleased. More

by pncwhitham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Report | Print
Jan 25, 2022 -

Balise Subaru of Hadley responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

January 25, 2022

Excellent in providing info, teamwork and smooth processing to a very happy ending! I would recommend Subaru to anyone! More

by aandkchag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Jan 25, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

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