
Balise Subaru of Hadley
Hadley, MA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I could not be happier or more pleased with Mr. Zanetti. What an asset to the Steve Lewis Subaru organization. Mr. Zanetti responded to all my inquiries in a timely fashion either by text message, phone m What an asset to the Steve Lewis Subaru organization. Mr. Zanetti responded to all my inquiries in a timely fashion either by text message, phone message and/or email. I wholeheartedly recommend Mr. Zanetti and the team at Steve Lewis Subaru. More
During visit to buy (another) car for daughter - f irst Sales Rep I talked to was very rude. Did not buy from him. Business Dept. did not follow what I asked them to do. I wanted to pay cash for a remot Sales Rep I talked to was very rude. Did not buy from him. Business Dept. did not follow what I asked them to do. I wanted to pay cash for a remote starter and be billed separately, instead they added $500.00 to the price of the car. Did not want it in the loan. Nowhere on the sales and loan agreement does it mentioned a remote starter was installed. Car purchased on 12/26 - on 01/03 got inspection sticker (not from Lewis) engine light came on next day, eyesight was disabled as well as other safety features - was told to check gas cap and after 100 miles the lights would turn off - appointment was made in case lights did not go off - they have not gone off as yet - appointment is 3 weeks out from call. Feel that this is important enough that car should be seen ASAP. I have been a longtime loyal customer of Steve Lewis (bought car & referred family/friends and have all my service done with them) and have been extremely disappointed during the last few encounters with them. More
My experience with Steve Lewis Subaru's service department is consistently excellent. No problem with scheduling online, dropping my car off and picking it up. Super easy and convenient! department is consistently excellent. No problem with scheduling online, dropping my car off and picking it up. Super easy and convenient! More
Routine oil change without an appointment. As always, they were fast, efficient and thorough. All work completed in 45 minutes. My only issue was the high cost of replacing a license plate bulb and the they were fast, efficient and thorough. All work completed in 45 minutes. My only issue was the high cost of replacing a license plate bulb and the cabin air filter. More
Excellent service every time I go, however this time I had asked for the tire low warning light to be checked because my husband checked and filled the tires and the light stayed on. When I picked up the had asked for the tire low warning light to be checked because my husband checked and filled the tires and the light stayed on. When I picked up the car, I was told the light was all set. On the way home the light came on again and I was too far away to turn back. I read on the paper work that they filled the tires and the light went off. I would have appreciated a more thorough check. There must be something wrong with the light and now I have to wait to go back again to have it looked at. More
Hi I need an oil change on my wife’s car went in and they said they were booked up but they were trying to fit me in so I went in the waiting room and within 3/4 of an hour I was told the car was ready havin said they were booked up but they were trying to fit me in so I went in the waiting room and within 3/4 of an hour I was told the car was ready having been a long-term customer I’ve always felt good with getting service at Steve Lewis Subaru More
Excellent I bought all my cars there and recommended Subarus to many people in my neighborhood. Their service people in the sales departmenth Subarus to many people in my neighborhood. Their service people in the sales departmenth More