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Balise Subaru of Hadley

Hadley, MA

Overview
Reviews
Vehicles
4.8
3,379 Reviews
You are a member of our Subaru family At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy. Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree! We put in the hard work so you don't have to Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers! Quality staff and service We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page! We stand behind Subaru Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
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315 Russell St

Hadley, MA

01035

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Showing 3,379 reviews

January 10, 2022

No appointment needed. Easy in, quickly out. Great service and friendly staff. I will be coming back. More

by GERRYSTAXHELP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
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Jan 10, 2022 -

Balise Subaru of Hadley responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

January 08, 2022

Great people to deal with. My experience is and has been top notch and reliable. More

by BBROUWER48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kane sales, David Hanks, Michael Teixeira
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Jan 08, 2022 -

Balise Subaru of Hadley responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

January 06, 2022

Alway a pleasure and fabulous to work with the service department at Steve Lewis Subaru! More

by jtroxellmunson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Dugas, Benny Cruz
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Jan 06, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to leave us a fantastic review. We appreciate your business here at Steve Lewis Subaru. We look forward to having you as one of our valued customers for years to come. Joe Clark General Manager

January 06, 2022

The service dept is great. Without an appointment my car was repaired immediately. Runs great. More

by Whit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
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Jan 06, 2022 -

Balise Subaru of Hadley responded

We appreciate you taking the time to leave us a five-star review. Thank you again for choosing Steve Lewis Subaru; we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

January 05, 2022

Everyone I dealt with was excellent. They took care of my problem quickly. I used their shuttle and the driver was very friendly and punctual. I would highly recommend this dealership. More

by PBREAULT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry
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Jan 05, 2022 -

Balise Subaru of Hadley responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

January 05, 2022

Fast and easy to get recall work done. Will return for regular service when needed More

by DERVINT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
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Jan 06, 2022 -

Balise Subaru of Hadley responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

January 04, 2022

They are always friendly and helpful. They make a personal connection when I drop my car off and call me as soon as it is ready. More

by JBJHSMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
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Jan 04, 2022 -

Balise Subaru of Hadley responded

We appreciate your business and our team looks forward to serving you again soon! Joe Clark General Manager

January 04, 2022

Service team is wonderful to deal with and have always been right on with my vehicles' care! The salesman are very pleasant to talk with, but don't do very well with trade in offers. I received 3x as much More

by RICFR82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Report | Print
Jan 04, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your feedback with us. Benny and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Joe Clark General Manager

January 04, 2022

The service is always excellent and as soon as your car is ready, they will call you. The best! More

by melnik9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Report | Print
Jan 04, 2022 -

Balise Subaru of Hadley responded

It's great to hear that Benny and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

January 04, 2022

My service went pretty well. Except it went on rather long. I was told it would be brief so I chose to wait. Then I was told I needed a longer service so I took the ride home. I was called that I need More

by ANNECBAUER48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Report | Print
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