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Balise Subaru of Hadley
Hadley, MA
3,379 Reviews
You are a member of our Subaru family
At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy.
Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree!
We put in the hard work so you don't have to
Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers!
Quality staff and service
We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page!
We stand behind Subaru
Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,379 reviews
January 03, 2022
Excellent, friendly service, great communication about my car's needs and options, and they worked hard to get the job done within my needed timeframe. car's needs and options, and they worked hard to get the job done within my needed timeframe. More
by giannaviola
Verified CustomerEmployees Worked With
Brandon
January 03, 2022
The service was good, the staff was professional and helpful, but, it was a busy day, so the express oil change service took over an hour. helpful, but, it was a busy day, so the express oil change service took over an hour. More
by JROTH2012
Employees Worked With
Benny Cruz, Terra Hondrogen
January 01, 2022
I always get fast friendly service from Steve Lewis Subaru. This visit was for an oil change and tire rotation but they found the rear brake pads needed to be replaced. They gave me a loaner rather th Subaru. This visit was for an oil change and tire rotation but they found the rear brake pads needed to be replaced. They gave me a loaner rather than have me wait around - so convenient. More
by CHRISTOPHER.KOSTAS
Employees Worked With
Jessie, Benny Cruz, Terra Hondrogen
December 31, 2021
The sales staff is very helpful, it took four months for my car to arrive and my salesman kept me updated on the status through out. my car to arrive and my salesman kept me updated on the status through out. More
by Jen05
Employees Worked With
Tyler Griswold, Vincent Zanetti, Joseph Boucher, Tyler Dubay-Martin
December 31, 2021
I have never had a dealership service department I trusted before my now long experience with Steve Lewis Subaru. In particular, they do not push you to do anything that’s not necessary. They have “ trusted before my now long experience with Steve Lewis Subaru. In particular, they do not push you to do anything that’s not necessary. They have “express” service—which is great work, if not always “express” but a quality service. I’ve been going a long time and I’ve always been treated well and respectfully by the current crew. I want to care for my care and they support that in every way. More
by TERRI_HERRNECKAR
Employees Worked With
Benny Cruz
December 30, 2021
Awesome service my service advisor Benny Cruz is very professional and very knowledgeable when you ask him questions about my vehicle. Every one is so kind and courteous at this dealer ship. I used to go professional and very knowledgeable when you ask him questions about my vehicle. Every one is so kind and courteous at this dealer ship. I used to go to West Springfield and was not happy with the service. Been going to you guys for the last 10+ years. More
by epires1
Employees Worked With
Benny Cruz
December 30, 2021
First time having my car serviced and it was a great experience. From the time I made the appointment over the phone to the time I picked it up. I didn't buy my car from this dealer but they took good c experience. From the time I made the appointment over the phone to the time I picked it up. I didn't buy my car from this dealer but they took good care of me and my car. More
by COSARUCA
Employees Worked With
Jesse Szewczyk
