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Balise Subaru of Hadley
Hadley, MA
3,379 Reviews
You are a member of our Subaru family
At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy.
Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree!
We put in the hard work so you don't have to
Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers!
Quality staff and service
We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page!
We stand behind Subaru
Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,379 reviews
December 27, 2021
Courteous and friendly service counter staff, very clean and well stocked waiting area. Highly recommend this dealership for service. I was told in advance that the 30k service takes a little longer prior and well stocked waiting area. Highly recommend this dealership for service. I was told in advance that the 30k service takes a little longer prior to the car being brought in. The wait wasn’t much longer than usual. More
by JEANNINE.MAROTTO
Verified CustomerEmployees Worked With
Jesse Szewczyk 5 star
December 26, 2021
Amazing service. Above and beyond my expectations. Friendly and informative regarding service. Truly appreciates customers and awards loyalty. Truly grateful I made the decision to purchase my car Friendly and informative regarding service. Truly appreciates customers and awards loyalty. Truly grateful I made the decision to purchase my car from this dealership! More
by stephanie.mcgravey
Employees Worked With
Benny Cruz, Terra Hondrogen
December 24, 2021
Worked to find great price for car that I needed. Service is impeccable though does take a while to schedule since they are so booked up. Service is impeccable though does take a while to schedule since they are so booked up. More
by LOUISASAPIENZA
Employees Worked With
Todd Gerry, David Hanks, Benny Cruz, Terra Hondrogen, Jason Bastia
December 23, 2021
Added moon roof deflector. Service was fine. First visit to dealer service. They need to work on time estimates as service took double the estimated time. to dealer service. They need to work on time estimates as service took double the estimated time. More
by oreillymat
Employees Worked With
I do not know the name of service assoc.
December 22, 2021
When a safety issue arose on my wife's Forester, the folks at the dealership got me an appointment right away and solved the problem in less than an hour. Great work! folks at the dealership got me an appointment right away and solved the problem in less than an hour. Great work! More
by steve.weiss47
Employees Worked With
Joe Clark, Benny Cruz, Terra Hondrogen
December 21, 2021
From my Salesperson Todd Gerry to Joe Clark who both handled my new car lease, I couldn’t have had better service. Such a pleasure to have such extraordinary service. My second car lease from Steve Lew handled my new car lease, I couldn’t have had better service. Such a pleasure to have such extraordinary service. My second car lease from Steve Lewis Subaru and I have recommended this dealership to friends more than once. Not only happy with new car lease but service, which is always excellent. More
by salcfull@gmail.com
Employees Worked With
Steve Lewis , Todd Gerry, Jack Walczak, Joseph Boucher
December 21, 2021
A great place to buy a Subaru. The experience was always open, honest, comfortable and completely transparent. The sales associate, Brian, was a joy to work with. open, honest, comfortable and completely transparent. The sales associate, Brian, was a joy to work with. More
by EVANBSKIS
Employees Worked With
Brian Kane
