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Balise Subaru of Hadley

Hadley, MA

4.8
3,379 Reviews
You are a member of our Subaru family At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy. Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree! We put in the hard work so you don't have to Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers! Quality staff and service We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page! We stand behind Subaru Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
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315 Russell St

Hadley, MA

01035

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Showing 3,379 reviews

October 28, 2021

Kind, respectful, efficient— what more could one ask for? Honestly, it was a very pleasant experience! More

by NANCYKYLEKENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Oct 28, 2021 -

Balise Subaru of Hadley responded

Nancy, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

October 28, 2021

I always get treated great every time that I go for any service. Keep up the great job! More

by fatal75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Oct 28, 2021 -

Balise Subaru of Hadley responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

October 28, 2021

I can’t say enough good things about my last visit to Steve Lewis Subaru! We have bought three cars from these people, two new cars and this last one a super clean, beautiful 2019 Outback. From the fir More

by T31515
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Dugas, Ryan Spahl
Oct 28, 2021 -

Balise Subaru of Hadley responded

Thank you so much for your excellent review! We are so glad that Roger and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Outback, and don't hesitate to reach out if you need anything else. Joe Clark General Manager

October 28, 2021

Can't say enough seth is absolutely wonderful I'd buy from him again but they were a whole team helping and they helped and answer question but the car does speak for itself thank you again seth !!! More

by TERESA.GRAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth, Michael Teixeira, Jack Walczak
Oct 28, 2021 -

Balise Subaru of Hadley responded

Teresa, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Steve Lewis Subaru! Joe Clark General Manager

October 27, 2021

I bought my very first car here in 2008, and thirteen years later, just purchased my second. It means a lot to me that everyone was so helpful throughout the entire process, and I'm happy I could go back More

by Gena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Chick , Michael Teixeira
Oct 27, 2021 -

Balise Subaru of Hadley responded

Congratulations on your new vehicle, Gena! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new purchase! We look forward to continuing to serve you in the future! Joe Clark General Manager

October 21, 2021

Stopped in to get an oil change. Always great service and very polite staff behind the counters. While there we looked at the used cars available and met with a super salesman, Roger Dugus, he showed a More

by T31515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Dugas
Oct 24, 2021 -

Balise Subaru of Hadley responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

October 21, 2021

The Steve Lewis team did a good job servicing my Subaru. Thank you for your professionalism. More

by mandana1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Oct 21, 2021 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

October 20, 2021

We had a great experience. Everyone is always so respectful and concerned that they have done what they needed to do to please us!!!THEY DO!!!!! More

by ddavid1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Oct 20, 2021 -

Balise Subaru of Hadley responded

Thanks for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

October 20, 2021

Staff was friendly and helpful. Service was quick and thorough. Everything was clearly explained to me. More

by CJCATMOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Oct 20, 2021 -

Balise Subaru of Hadley responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

October 18, 2021

Charged $50.00 to test my battery when I told them to just replace it More

by GPFLYER22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I’m not blaming him, Benny Cruz
Nov 04, 2021 -

Balise Subaru of Hadley responded

Providing a positive experience is our top priority. We will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this. Joe Clark General Manager

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