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Balise Subaru of Hadley
Hadley, MA
3,379 Reviews
You are a member of our Subaru family
At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy.
Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree!
We put in the hard work so you don't have to
Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers!
Quality staff and service
We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page!
We stand behind Subaru
Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,379 reviews
October 11, 2021
Benny Cruz of the Service Department staff was knowledgeable, helpful and very easy to work with. This was my first time as a walk-in and I was back on the road in no time. knowledgeable, helpful and very easy to work with. This was my first time as a walk-in and I was back on the road in no time. More
by ZCGARCIA
Verified CustomerEmployees Worked With
Benny Cruz, Terra Hondrogen
October 11, 2021
Overall, we were very happy with Steve Lewis Subaru. Our salesperson, Joseph Boucher, was professional, very pleasant, extremely helpful, and accommodating. We couldn't have asked for better service. We wil salesperson, Joseph Boucher, was professional, very pleasant, extremely helpful, and accommodating. We couldn't have asked for better service. We will definitely recommend this dealership to our friends! More
by SPECIALKMEL
Employees Worked With
Michael Teixeira, Ryan Spahl, Joseph Boucher
October 07, 2021
We had a fantastic experience at Steve Lewis Subaru. Rich Grono was kind, considerate, helpful, and went above and beyond to make sure we were happy. We would recommend Steve Lewis to anyone. Grono was kind, considerate, helpful, and went above and beyond to make sure we were happy. We would recommend Steve Lewis to anyone. More
by D&L
Employees Worked With
David Hanks, Rich Grono
October 07, 2021
The vehicle was priced right abs most importantly the people were amazing. From the test drive to pickup where Rich was wiping down the car exterior before I drove off it was awesome. I will be back! people were amazing. From the test drive to pickup where Rich was wiping down the car exterior before I drove off it was awesome. I will be back! More
by GP
Employees Worked With
Michael Teixeira, Rich Grono, Ryan Spahl, Jack Walczak
October 04, 2021
Auto service was performed in 30 minutes less than predicted. I was informed immediately via messages and phone call. The advisor immediately understood my somewhat unique requirements and immediately predicted. I was informed immediately via messages and phone call. The advisor immediately understood my somewhat unique requirements and immediately recommended the appropriate service. More
by BEEDWARDS66
Employees Worked With
Benny Cruz, Terra Hondrogen
October 04, 2021
Our salesman was extremely knowledgeable and helpful. There was a very slight occurrence when we came in to pick up our new car and he made every effort to have it taken care of right away. I bought a c There was a very slight occurrence when we came in to pick up our new car and he made every effort to have it taken care of right away. I bought a car from Todd 3 years ago and when I saw him in the dealership this time I immediately chose him for my salesman. Very happy with the friendly service More
by ANNMARIEPEDDLE
Employees Worked With
Todd Gerry
