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Balise Subaru of Hadley
Hadley, MA
3,378 Reviews
You are a member of our Subaru family
At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy.
Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree!
We put in the hard work so you don't have to
Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers!
Quality staff and service
We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page!
We stand behind Subaru
Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,378 reviews
February 23, 2023
I have an eight-year old Crosstrek, and the good folks at Steve Lewis Subaru always come through with speedy, reasonably-priced service for me and my car. If I need a loaner while they work on the car, it's Steve Lewis Subaru always come through with speedy, reasonably-priced service for me and my car. If I need a loaner while they work on the car, it's never a fee or a problem - so rare! I love the frequent text updates while they're working on my car. They're friendly, too! More
by carolefisher
Verified CustomerEmployees Worked With
Jevon, Jesse
February 20, 2023
Took awhile, would have been helpful to be updated after the hour that I was told it would take, went by. I had to initiate the follow-up after an hour 1/2 and the vehicle was ready shorty thereafter. the hour that I was told it would take, went by. I had to initiate the follow-up after an hour 1/2 and the vehicle was ready shorty thereafter. More
by gec
Employees Worked With
Terra Hondrogen
February 20, 2023
Brandon was extremely helpful in the service dept. They took my Forester in and kept me updated on the replacement of the transmission. They had to order one and got me an extended warranty so I did They took my Forester in and kept me updated on the replacement of the transmission. They had to order one and got me an extended warranty so I did not have to pay for the work done. Very impressive that the would go above and beyond expectations. Brandon set me up with a courtesy car for the 2 weeks it took to get the transmission. I was very impressed with the no cost repair and loaner car! Thank you!! More
by SAFRENCHIE
Employees Worked With
Brandon
February 18, 2023
Best service I've ever had. Will Lam and is team very very customer oriented . Order part and installed it properly. Will Lam and is team very very customer oriented . Order part and installed it properly. More
by Frank 123
Employees Worked With
David Hanks, Tyler Griswold, Rich Grono, Vincent Zanetti
February 14, 2023
Recently brought my 2020 Crosstrek in for routine service. The first time there was a long wait. Jevon kindly allowed me to come back at a less busy time. He and Jeremy then took care of me. They are service. The first time there was a long wait. Jevon kindly allowed me to come back at a less busy time. He and Jeremy then took care of me. They are so efficient and pleasant. More
by GGOLDSBURY
Employees Worked With
Jevon, Jeremy in Service! Both excellent!
February 07, 2023
brought my Forester in for service. Jesse knew it would take awhile, and had a car ready for me to use. Got me in and out in a matter of minutes. Kept me updated via text and let me kno Jesse knew it would take awhile, and had a car ready for me to use. Got me in and out in a matter of minutes. Kept me updated via text and let me know when my vehicle would be ready. Great service dept! More
by bellsw1020
Employees Worked With
Jesse
February 07, 2023
Always great people to deal with friendly and professional. Great job knowledg. willing the additional distance to make sure customer is happy professional. Great job knowledg. willing the additional distance to make sure customer is happy More
by DONE354
Employees Worked With
Terra Hondrogen
