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Balise Subaru of Hadley

Hadley, MA

Overview
Reviews
Vehicles
4.8
3,380 Reviews
You are a member of our Subaru family At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy. Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree! We put in the hard work so you don't have to Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers! Quality staff and service We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page! We stand behind Subaru Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
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315 Russell St

Hadley, MA

01035

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Showing 3,380 reviews

September 29, 2021

Would like my bill to be broken down by what parts, labor, hours for the More

by BETURNEYMARYELLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
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Sep 29, 2021 -

Balise Subaru of Hadley responded

Thank you for your business and this review. Please don't hesitate to reach out to us directly, we would be happy to address any concerns you may be having. We hope you will give us another opportunity to serve you! Joe Clark General Manager

September 29, 2021

Always exceptional service when I go. Everyone is so nice and always gets what needs to be done on my car! Won't go to any other dealership More

by priscillaortizx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Sep 29, 2021 -

Balise Subaru of Hadley responded

Thank you for sharing your thoughts about your excellent experience with Steve Lewis Subaru. We truly appreciate your business, Priscilla. We hope to see you again soon! Joe Clark General Manager

September 29, 2021

The service was performed sooner than expected.. Very satisfied with the service and loaner vehicle. More

by SGINGOLD0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Sep 30, 2021 -

Balise Subaru of Hadley responded

Thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

September 28, 2021

Went to service department for an oil change and tires rotation work completed in about an hour. More

by TOMFALL0401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Griswold, Terra Hondrogen, Jack Walczak, Jason Bastia
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Sep 29, 2021 -

Balise Subaru of Hadley responded

Tom, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

September 28, 2021

The customer service folks were very attentive and helpful, Thank you, I appreciate your efforts. More

by JOANWROCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Sep 28, 2021 -

Balise Subaru of Hadley responded

Thank you so much for your excellent review, Joan! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

September 27, 2021

Quick and easy! Staff very cordial. The no appointment oil change and tire rotation is great. More

by JSTUCKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lewis, Benny Cruz
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Sep 27, 2021 -

Balise Subaru of Hadley responded

Thank you for taking the time to leave us a five-star review! We appreciate your business. We look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

September 27, 2021

We are first time Subaru owners Roger our salesman delivered as promised with no pressure.Jack made it happen in the office now it’s all about the driving😁 More

by DMARCINOWSKI
Recommend Dealer
Yes
Employees Worked With
Michael Teixeira, Roger Dugas, Jack Walczak
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Sep 27, 2021 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that both Roger and Jack delivered such a great experience! Congratulations on your new Subaru! Joe Clark General Manager

September 25, 2021

I loved the personalized buying experience at Steve Lewis. The staff worked with me to find the right vehicle for my lifestyle. And, though I purchased a used vehicle, I felt confident that the their t More

by Kat Davidson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Teixeira, Jack Walczak, Vincent Zanetti
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Sep 26, 2021 -

Balise Subaru of Hadley responded

Thank you for sharing your experience with us, Kat! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Joe Clark General Manager

September 24, 2021

The staff was very helpful as well as knowledge about the model. They made this process easy More

by SARAT127
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Tyler Griswold
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Sep 24, 2021 -

Balise Subaru of Hadley responded

Sara, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

September 23, 2021

Great experience purchasing my Crosstrek. The sales person I worked with was friendly and listened to me. He also did not make me feel pressured at all. More

by Des H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Michael Teixeira, Tyler Griswold
Report | Print
Sep 24, 2021 -

Balise Subaru of Hadley responded

DEs, Thanks for your feedback on your recent visit to Steve Lewis Subaru. I'm glad to hear that Tyler and our team able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new Crosstrek! Joe Clark General Manager

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