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Balise Subaru of Hadley

Hadley, MA

4.8
3,380 Reviews
You are a member of our Subaru family At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy. Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree! We put in the hard work so you don't have to Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers! Quality staff and service We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page! We stand behind Subaru Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
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315 Russell St

Hadley, MA

01035

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Showing 3,380 reviews

September 11, 2021

I am very happy with my Subaru Forrester, Roger Dugas served me very well, and I would recommend others buying a Subaru without any worries. More

by marcobraus
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Teixeira, Roger Dugas
Sep 12, 2021 -

Balise Subaru of Hadley responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Roger and congratulations on your new Subaru Forester! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Joe Clark General Manager

September 11, 2021

I set an appointment and I was greeted right away when I arrived. The sales rep was Vincent Zanetti. He was very courteous and helpful. I told him what I was looking for and he set me up to do a test drive. More

by sfielding0714
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Vincent Zanetti
Sep 12, 2021 -

Balise Subaru of Hadley responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

September 09, 2021

What a crew! If there's problems, they make it right. I'm locked in as a Subaru owner, We've had 6 Subies over the past 25 years and put well over a million miles on them. Steve Lewis has kept them running p More

by BobGruen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, Benny Cruz, Terra Hondrogen
Sep 09, 2021 -

Balise Subaru of Hadley responded

Thank you, Bob, for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and look forward to seeing you next time! Joe Clark General Manager

September 09, 2021

My experience of purchasing a 2021 Subaru Forester from Steve Lewis Subaru was excellent. This was the third Forester that I have purchased from Steve Lewis Subaru and I have always been very satisfied wit More

by gclepine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Rich Grono
Sep 09, 2021 -

Balise Subaru of Hadley responded

Thank you! Here at Steve Lewis Subaru, customer satisfaction is our #1 priority. We are thrilled to have earned your repeat business, and we hope you enjoy your new Forester. We look forward to working with again! Joe Clark General Manager

September 09, 2021

Benny was great! Kept me in the loop about my car. Benny knows me by name when I walk in. I tell you this is the best Subaru dealership in the area. The service is fantastic. As I've said before, More

by Carmutch44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Sep 09, 2021 -

Balise Subaru of Hadley responded

Thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad Benny was able to help, and we hope to see you again! Joe Clark General Manager

September 08, 2021

Steve Lewis Subaru does an excellent job reminding me of services my car needs to keep it in excellent running condition. The service team is very efficient, informative, and reviews all services performed More

by jakeman14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Sep 08, 2021 -

Balise Subaru of Hadley responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Joe Clark General Manager

September 08, 2021

Friendly, helpful staff. I was checked in quickly and efficiently. The service was performed in less than an hour with updates in that time. I received a briefing on what further service I would need i More

by karterem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Sep 08, 2021 -

Balise Subaru of Hadley responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

September 08, 2021

I absolutely love this dealership. It is filled with friendly workers. The wait time was decent and waiting room was covid friendly (spaced out chairs) More

by ACW7593
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot who else helped!!, Benny Cruz, Terra Hondrogen
Sep 08, 2021 -

Balise Subaru of Hadley responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

September 07, 2021

We recently purchased a 2020 Outback from this dealership after having previously buying a Legacy 8 years ago. We have been extremely pleased with the ongoing service we have received for all routine service More

by AUDGEPRO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Grono
Sep 08, 2021 -

Balise Subaru of Hadley responded

Thank you so much for your kind words for Rich, and for taking the time to leave us this wonderful feedback. We hope you'll enjoy your new Subaru Outback! Joe Clark General Manager

September 06, 2021

We are very happy that we purchased our new vehicle from Steve Lewis Subaru. Our salesman, Vinny, was very helpful and went out of his way to answer all of our questions. More

by DIANE.DESHAIES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Vincent Zanetti
Sep 07, 2021 -

Balise Subaru of Hadley responded

It's great to hear that Vinny was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Diane, for choosing Steve Lewis Subaru! Joe Clark General Manager

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