Balise Subaru of Hadley

I bought my Forester exactly four years ago in 2017. I have received outstanding service since the day I purchased it. Customer service has been reliable, responsive, and helpful. I appreciate having a have received outstanding service since the day I purchased it. Customer service has been reliable, responsive, and helpful. I appreciate having a dealer in which I can have confidence about both customer service and auto maintenance. More

I had a lot of trouble getting in touch with the service desk (from Sunday till Wednesday) since the phones weren't being answered and the voicemail was full. I wanted to reserve a loaner vehicle since my c desk (from Sunday till Wednesday) since the phones weren't being answered and the voicemail was full. I wanted to reserve a loaner vehicle since my car was going to be worked on all day and to confirm my Wednesday appointment. I was treated well upon arrival and they went above and beyond trying to get me a loaner car (which I was able to get). I received text updates during the day to let me know the status of my vehicle which I thought were really helpful. The work was done faster than expected and came out great. Gotta fix those phones though! More

Steve Lewis has a fabulous service department! I have full confidence in their diagnostic abilities, and the staff are excellent at documenting issues and keeping customers informed . They also provide full confidence in their diagnostic abilities, and the staff are excellent at documenting issues and keeping customers informed . They also provide a loaner any time my car needs to be kept longer than anticipated. Couldn't be happier! More

Buy my new Outback at Steve Lewis Subaru was the first time I did not hate the car buying process. Tyler (our salesperson) was generous with his time, and knowledge. He made the buying process painless time I did not hate the car buying process. Tyler (our salesperson) was generous with his time, and knowledge. He made the buying process painless and easy. Could not speak more highly of our experience. More

Much appreciation to staff for their helpfulness and efficiency. Special thanks to Tara (or Terra?) for her phone call update -- and especially to Jesse who found tires in stock and completed work by th efficiency. Special thanks to Tara (or Terra?) for her phone call update -- and especially to Jesse who found tires in stock and completed work by the end of the afternoon. Great help to us. More

Jesse is a rockstar! Best service department around. Thank you for making and big repair go so smooth. Was in for my 120,000 mile service and a horn issue. They diagnosed my horn issue quickly and had m Thank you for making and big repair go so smooth. Was in for my 120,000 mile service and a horn issue. They diagnosed my horn issue quickly and had my car back to me in a jiffy. More

Efficient and professional – service is great, really listen to what needs to be repaired and once the work is completed the staff went through everything, making sure I didn't have questions. listen to what needs to be repaired and once the work is completed the staff went through everything, making sure I didn't have questions. More

Joe Boucher is the man! I was a first time car buyer and he was happy to educate me on the process and the options. He was also super patient with me when I changed my mind at the last minute, and again whe he was happy to educate me on the process and the options. He was also super patient with me when I changed my mind at the last minute, and again when my bank held up the loan process. Joe also got the detailing department to take care of a scratch on the new-to-me used Impreza so I could feel like I was getting a new car. This was a great car buying experience, especially in this time when it's so hard to find a car! More

The service department was efficient, friendly, happy to educate me about the need for an expensive 60K servicing, and flexible on timing for the loaner. Generally a pleasure to do business with. educate me about the need for an expensive 60K servicing, and flexible on timing for the loaner. Generally a pleasure to do business with. More

Everything was great. Our new car was ready quick. I feel like we got a fair price for our trade and new vehicle. Scott was super nice and patient. Place was super clean. I will definitely come back for all like we got a fair price for our trade and new vehicle. Scott was super nice and patient. Place was super clean. I will definitely come back for all my service needs. More