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Balise Subaru of Hadley

Hadley, MA

4.8
3,380 Reviews
You are a member of our Subaru family At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy. Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree! We put in the hard work so you don't have to Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers! Quality staff and service We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page! We stand behind Subaru Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
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315 Russell St

Hadley, MA

01035

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Showing 3,380 reviews

July 28, 2021

They were very efficient and helpful. This was a recall on my outback concerning a fuel pump replacement. Great job Steve Lewis Suburu in Hadley! More

by davidsohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Jul 28, 2021 -

Balise Subaru of Hadley responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

July 28, 2021

I had a great experience getting a used car at Steve Lewis. I was in a lurch when my previous car died and had to go to the junkyard. My salesman Brian Kane did a great job patiently helping me naviga More

by John S
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Kane
Jul 29, 2021 -

Balise Subaru of Hadley responded

John, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Brian and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Joe Clark General Manager

July 28, 2021

My experience at Steve Lewis Subaru could not have been any better. The professionalism from the entire staff l, especially Joe and Tyler, was above expectations. It was by far the easiest car buying exper More

by TIMSHEA801
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Joseph Boucher
Jul 28, 2021 -

Balise Subaru of Hadley responded

Thank you, Tim! Here at Steve Lewis Subaru, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Joe Clark General Manager

July 28, 2021

I always have a positive experience at Steve Lewis. The staff is friendly, knowledgeable and professional. I appreciate them taking their time to patiently explain what has been done to my car and what oth More

by Debra LaVoice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure, but Jesse is always 5 stars as well , Benny Cruz, Terra Hondrogen
Jul 28, 2021 -

Balise Subaru of Hadley responded

Thank you, Debra, for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and look forward to seeing you next time! Joe Clark General Manager

July 28, 2021

Steve Lewis is a great place to take your car for service. They are helpful, explain things clearly and try to do just what is needed. More

by revolutionary_petunia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jul 29, 2021 -

Balise Subaru of Hadley responded

Thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

July 28, 2021

Working on my 4th Subaru but the 1st one from Steve Lewis. This by far was the best experience I have had buying a car. Thank you More

by KGLEESE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Teixeira, Roger Dugas, Jack Walczak
Jul 29, 2021 -

Balise Subaru of Hadley responded

We are very happy to hear Steve provided you with such a positive 1st experience! We appreciate you being a loyal customer of Steve Lewis Subaru! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

July 27, 2021

Had an unexpected need for servicing before travel. They accommodated my schedule need got servicing done quickly and replaced some body trim parts that had been popped off in an anonymous shopping center p More

by THOMAS_HUF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Szewyck
Jul 27, 2021 -

Balise Subaru of Hadley responded

Thomas, Thank you for your business and this review. We're happy to hear Jesse and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

July 26, 2021

very good experince.no pressure we love our new subaru. vin was very helpful and kept us informed threw the whole process . hope to have good luck with our subaru More

by HOHUM3838
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Zanetti
Jul 26, 2021 -

Balise Subaru of Hadley responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new Subaru. We truly appreciate your feedback! Joe Clark General Manager

July 26, 2021

This is our third Subaru purchase at Steve Lewis. We have been very fortunate to have had Todd Gerry as our salesperson. He is wonderful to work with. Todd is very knowledgeable and very well informed More

by Fran Como
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry, David Hanks
Jul 26, 2021 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your feedback with us, Fran. We work hard to make sure our guests have an exceptional experience. We will share your kind comments with Todd and the team, and we look forward to working with you again! Joe Clark General Manager

July 26, 2021

Everything was fine. Visit to make recall repair. All went well. Thank you. Pleased with service receieved from Steve Lewis Subaru. Have bought three cars here. More

by BASCHENK
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jul 26, 2021 -

Balise Subaru of Hadley responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

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