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Balise Subaru of Hadley
Hadley, MA
3,380 Reviews
You are a member of our Subaru family
At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy.
Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree!
We put in the hard work so you don't have to
Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers!
Quality staff and service
We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page!
We stand behind Subaru
Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,380 reviews
Verified Customer
July 14, 2021
My best customer service experiences are always had at when I go to Steve Lewis Subaru - Took care of regular oil change and also made sure my wipers were ok - The service team is so well organized and v when I go to Steve Lewis Subaru - Took care of regular oil change and also made sure my wipers were ok - The service team is so well organized and very nice to deal with - They kept me posted on the status of my car via text messages while I was out on a bike ride. They truly provide e Express service with expertise that I appreciate . Excellent service , I wish I could give 6 stars for this experience !!!! More
by JerryN
Employees Worked With
Jesse Szewczyk - Excellent Servie Dept Manager , Joe Clark
July 14, 2021
Fabulous service. I had a recall done on my car and the expected wait was over two hours and they called their shuttle service to bring my two towns over and coordinated my pickup. Excellent experience! Hi expected wait was over two hours and they called their shuttle service to bring my two towns over and coordinated my pickup. Excellent experience! Highly recommend this dealership. More
by Jillianjohnson96
Employees Worked With
Benny Cruz, Terra Hondrogen
July 13, 2021
Express service did not turn out be be express!! But the service department was wonderful about putting me into a car while they worked out the problem. service department was wonderful about putting me into a car while they worked out the problem. More
by vickiela
Employees Worked With
Benny Cruz, Terra Hondrogen
July 13, 2021
I showed up with no appointment and Rich Grono my sales person was more than happy to help me with purchases (yes I bought 2 Subaru’s)! Everyone I met at the dealership was helpful snd engaging. I’ll be ba person was more than happy to help me with purchases (yes I bought 2 Subaru’s)! Everyone I met at the dealership was helpful snd engaging. I’ll be back for all my servicing needs. More
by dkmeininger
Employees Worked With
David Hanks, Rich Grono, Ryan Spahl
July 13, 2021
The service department is always friendly and explains what my car needs, the only complaint is how long it takes to get any type of appointment. what my car needs, the only complaint is how long it takes to get any type of appointment. More
by dawnsanders
Employees Worked With
Benny Cruz, Terra Hondrogen
July 12, 2021
Great experience! first time I brought my Crosstrek for service. Express service was great. And the people I dealt with were wonderful. Thanks for a great experience. service. Express service was great. And the people I dealt with were wonderful. Thanks for a great experience. More
by GM
Employees Worked With
Benny Cruz
July 09, 2021
Roger Dugas was my salesperson. He did a wonderful job describing the car features and helping me complete the purchase. I am a repeat customer of Steve Lewis Subaru and I am very impressed with the deale describing the car features and helping me complete the purchase. I am a repeat customer of Steve Lewis Subaru and I am very impressed with the dealership. More
by subieted
Employees Worked With
Michael Teixeira, Roger Dugas
July 09, 2021
There are polite courteous and go above and beyond service my vehicles always done on time or before schedule time they’ve always make suggestions overall everybody shares of love glad to be a member service my vehicles always done on time or before schedule time they’ve always make suggestions overall everybody shares of love glad to be a member More
by gorgcin65
Employees Worked With
Jesse S, Benny Cruz, Terra Hondrogen
