Back

Balise Subaru of Hadley

Hadley, MA

4.8
3,380 Reviews
You are a member of our Subaru family At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy. Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree! We put in the hard work so you don't have to Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers! Quality staff and service We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page! We stand behind Subaru Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
Contact Dealership

315 Russell St

Hadley, MA

01035

Directions

By Type

Showing 3,380 reviews

July 08, 2021

Impreza had a problem with key not releasing from ignition lock. Service found some technical bulletins and was able to diagnose and repair problem quickly. More

by BOB_PAYNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Axton
Jul 08, 2021 -

Balise Subaru of Hadley responded

Bob, thank you for choosing Steve Lewis Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

July 08, 2021

Brian Kane was my sales person. From the first meeting he was very informative, answered questions and did not rush me or pressure me. Very helpful thru entire process, kept me updated while I was waiting More

by ECHIC40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kane, sales
Jul 09, 2021 -

Balise Subaru of Hadley responded

Thank you for your business; and this fantastic, five-star review. We're happy to hear that both Brian and Dave were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new purchase! Joe Clark General Manager

July 08, 2021

Roger Dugas, was great to work with explaining everything that I needed to know I'll highly recommend Subaru in Hadley to buy a car or lease the car. Thanks Deborah Frady More

by deb121759
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Dugas, Jack Walczak
Jul 08, 2021 -

Balise Subaru of Hadley responded

Deborah, Thank you for sharing your experience with us! We're happy to hear it went well working with Roger and hope you enjoy your new vehicle. We truly appreciate your feedback! Joe Clark General Manager

July 07, 2021

Courteous and knowledgeable service. I didn't feel like I had to haggle on pricing and was able to get into the car that was right for me. More

by JMATOS1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Tirrell
Jul 07, 2021 -

Balise Subaru of Hadley responded

Congratulations on your new purhcase! Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

July 06, 2021

Vinny was amazing to work with! I can't recommend him enough, and hope to work with him in the future! Steve Lewis as always, is the best! More

by hopec2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Zanetti
Jul 06, 2021 -

Balise Subaru of Hadley responded

Thank you for your business and this review. We're happy to hear Vinny and Steve were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

July 06, 2021

Always happy with Steve Lewis Subaru, my daughter and I visited when she needed a car. We spent a great deal of time with Joe Boucher. Joe discussed leasing and buying options. He answered every questio More

by rebeccadufault1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Boucher
Jul 06, 2021 -

Balise Subaru of Hadley responded

Thanks for your feedback, Rebecca, on your recent visit to Steve Lewis Subaru. I'm glad to hear that Joe was able to assist you and your daughter with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Joe Clark General Manager

July 06, 2021

Easily accommodating, with problem-solving attention to special service details. More

by gemccully
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jul 06, 2021 -

Balise Subaru of Hadley responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

July 06, 2021

Everything was perfect! The people at SLS are the best. They are way better than any other place I've ever gotten my car serviced. Brandon went above and beyond what anyone would expect to be helpful. More

by JNCPWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jul 06, 2021 -

Balise Subaru of Hadley responded

Thank you for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

July 05, 2021

Great service, quick, easy , courteous and very helpful. Customer lounge very well maintained. More

by judabee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel, Benny Cruz, Terra Hondrogen
Jul 05, 2021 -

Balise Subaru of Hadley responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

July 05, 2021

Professional, prompt service with extra care for the customer. Thanks! More

by CAROLE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Ax
Jul 06, 2021 -

Balise Subaru of Hadley responded

Carole, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

...
61
...