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Balise Subaru of Hadley
Hadley, MA
3,380 Reviews
You are a member of our Subaru family
At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy.
Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree!
We put in the hard work so you don't have to
Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers!
Quality staff and service
We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page!
We stand behind Subaru
Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,380 reviews
Verified Customer
July 03, 2021
I generally hate car dealerships, but this was a whole new delightful experience! Polite, knowledgeable and eager to help me find the right car. Tyler was excellent. Could not ask for a better salesperson new delightful experience! Polite, knowledgeable and eager to help me find the right car. Tyler was excellent. Could not ask for a better salesperson. No pressure, no misleading promises, just a good deal and the facts! More
by SAULSGAYLORD
Employees Worked With
David Hanks, Michael Teixeira, Tyler Dubay-Martin
July 03, 2021
Super service every time! Personnel are knowledgeable and accommodating. Best Subaru dealership around! I’m planning to buy my next car from Steve Lewis Subaru! accommodating. Best Subaru dealership around! I’m planning to buy my next car from Steve Lewis Subaru! More
by WRIGHTRUDOLPH
Employees Worked With
Jesse!!!, Terra Hondrogen
July 02, 2021
The express service is wonderful. No appointment is needed. It’s so convenient. Go whenever works for you and then it’s easy in and easy out. needed. It’s so convenient. Go whenever works for you and then it’s easy in and easy out. More
by sboy
Employees Worked With
Benny Cruz
July 01, 2021
Very professional, friendly, responsive, and helpful. Joe Boucher was a pleasure to work with in making my car purchase, every step of the way. Highly recommended. Boucher was a pleasure to work with in making my car purchase, every step of the way. Highly recommended. More
by Steve R
Employees Worked With
Todd Gerry, David Hanks, Joseph Boucher
June 30, 2021
Very pleasant professional experience I would highly recommend them and look forward to utilizing the service department in the near future. A very nice atmosphere recommend them and look forward to utilizing the service department in the near future. A very nice atmosphere More
by Eileen
Employees Worked With
David Hanks, Rich Grono
June 30, 2021
Left my car for the day. 400 dollars later and still have the problem. Now I have to wait two more weeks to get another appointment. Dissatisfied the problem. Now I have to wait two more weeks to get another appointment. Dissatisfied More
by JUDYWEAVER600
Employees Worked With
Don’t know names
June 30, 2021
Brian Kane was very nice to deal with. He was knowledgeable and respected our need to have to think about the decision. It was a pleasant experience (I usually do not like looking for cars and de knowledgeable and respected our need to have to think about the decision. It was a pleasant experience (I usually do not like looking for cars and dealing with dealerships). More
by ldmitchell
Employees Worked With
Brian Kane
