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Balise Subaru of Hadley

Hadley, MA

Overview
Reviews
Vehicles
4.8
3,380 Reviews
You are a member of our Subaru family At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy. Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree! We put in the hard work so you don't have to Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers! Quality staff and service We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page! We stand behind Subaru Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
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315 Russell St

Hadley, MA

01035

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Showing 3,380 reviews

June 28, 2021

Brian Kane sales representative was awesome during our entire experience and was very helpful with getting us into our new Subaru! More

by capony91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kane
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Jun 28, 2021 -

Balise Subaru of Hadley responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Brian and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Joe Clark General Manager

June 28, 2021

Due to Covid my Subaru has been driven very little. So one of my brakes had locked up, which was an emergency as I'm preparing for a long trip. They worked me in on a day I could get there, checked all th More

by LMATSON0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Axton, Benny Cruz
Report | Print
Jun 29, 2021 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your thoughts on working with our team! We're glad to hear we delivered such a great experience! Joe Clark General Manager

June 28, 2021

I have always had repairs done on my 2013 Subaru Outback at your facility and am very pleased with repairs. More

by dwillia1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Williams,Dorothy, Benny Cruz
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Jun 29, 2021 -

Balise Subaru of Hadley responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We truly appreciate your loyal business! Joe Clark General Manager

June 28, 2021

As always, thorough, careful and top notch. I really appreciate how educational everyone is at STeve Lewis Subaru, and how focused they are on my safety. More

by HOLLY_GRAHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
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Jun 29, 2021 -

Balise Subaru of Hadley responded

Thanks for your review, Holly! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that we were able to help you out. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

June 28, 2021

Our experience at Steve Lewis was great, as usual! Tyler was very helpful and informative. Of course, our dealings with Dave Hanks continued to be great. It was a pleasure to see him again! It is the kind More

by CapSubaru
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Michael Teixeira, Tyler Dubay-Martin
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Jun 28, 2021 -

Balise Subaru of Hadley responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

June 27, 2021

I trust Steve Lewis Subaru and their services so I keep coming back. And the staff is very courteous. More

by etrzepacz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Hanks, Michael Teixeira, Vincent Zanetti
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Jun 28, 2021 -

Balise Subaru of Hadley responded

Here at Steve Lewis Subaru, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Joe Clark General Manager

June 25, 2021

Always very friendly and cheerful. They make my visit pleasant. More

by cbobala
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brandon Axton, Jesse Szewczyk, Benny Cruz
Report | Print
Jun 25, 2021 -

Balise Subaru of Hadley responded

Thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

June 25, 2021

Went in for express service. Accomplished quickly and effectively. Nice people too. More

by CSTAELIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Report | Print
Jun 28, 2021 -

Balise Subaru of Hadley responded

We appreciate your business and our team looks forward to serving you again soon! Joe Clark General Manager

June 25, 2021

Staff was very friendly and helpful. They were very thorough in checking out my problem and addressed additional issues quickly. They communicated regularly regarding service concerns. More

by vera_mihalcik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Report | Print
Jun 28, 2021 -

Balise Subaru of Hadley responded

Thank you, Vera, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

June 23, 2021

Always pleasent and helpful. Always tells me if a wait will be long. More

by ELYAE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Report | Print
Jun 23, 2021 -

Balise Subaru of Hadley responded

Thank you for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

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