Balise Subaru of Hadley

Purchased a new 2012 Outback XT Limited from Steve Lewis, just before the company was moved from Northampton to Hadley, Massachusetts. Todd Gerry, was our Sales Consultant, and we just picked up a new 2021 just before the company was moved from Northampton to Hadley, Massachusetts. Todd Gerry, was our Sales Consultant, and we just picked up a new 2021 Outback Touring from him. Easy to deal with through the whole buying process. We had all service performed with Steve Lewis, always had great service so will continue with them. Tyler was a great help explaining all the new systems from the 2012 to 2021. More

Fast and easy! Service people are friendly and easy to work with work with More

I came out to Steve’s to buy my daughter her first car. I found a 2018 Impreza and all all I can say is Great experience… Tyler made the buying process very easy and pleasant. I was able to do everythi I found a 2018 Impreza and all all I can say is Great experience… Tyler made the buying process very easy and pleasant. I was able to do everything over the phone and with one visit. More

Quality of service was great, but it required half an hour longer than the time I was told to expect.. Also they did not take my car in until 45 minutes after my scheduled appointment time. hour longer than the time I was told to expect.. Also they did not take my car in until 45 minutes after my scheduled appointment time. More

As always, great service! Had a noise from what I thought was the brakes, they put the car on the lift, checked things and found everything to be on. No charge was the brakes, they put the car on the lift, checked things and found everything to be on. No charge More

I love that I can go in for an oil change anytime without an appointment and the service is completed in a very short time. an appointment and the service is completed in a very short time. More

Replaced front axle- quick and easy. Warrantied item so price was right, although the cost of repairs here is very fair. Pleasant waiting experience and the staff are patient, knowledgeable, and friendly. price was right, although the cost of repairs here is very fair. Pleasant waiting experience and the staff are patient, knowledgeable, and friendly. Service here at Steve Lewis is great, especially after enduring nightmare service and dangerous mistakes from a shall-not-be-named West Springfield Subaru dealer. Keep up the good work- I'm a dedicated customer. More

This is our 2nd lease from Steve Lewis Subaru. Joe was very friendly, helpful and knowledgable. We have leased 2 cars and bought one from this dealership. They have always been professional and helpful. very friendly, helpful and knowledgable. We have leased 2 cars and bought one from this dealership. They have always been professional and helpful. More

AWESOME AS USUAL BEEN WITH THIS SUBARU DEALER FOR OVER 10 YEARS. GREAT SERVICE AND EVERYONE THERE IS SO POLITE AND FRIENDLY, HAVE GREAT CUSTOMER SERVICE. YEARS. GREAT SERVICE AND EVERYONE THERE IS SO POLITE AND FRIENDLY, HAVE GREAT CUSTOMER SERVICE. More

It was a honest and fair assessment of our car, and they gave us the room to make our own decision. I can trust them. gave us the room to make our own decision. I can trust them. More