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Balise Subaru of Hadley

Hadley, MA

4.8
3,380 Reviews
You are a member of our Subaru family At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy. Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree! We put in the hard work so you don't have to Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers! Quality staff and service We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page! We stand behind Subaru Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
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315 Russell St

Hadley, MA

01035

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Showing 3,380 reviews

June 16, 2021

This is our 2nd lease with Steve Lewis Subaru. We dealt with the same sales person (Scott) both times. He was very helpful, honest and down to earth and easy to deal with. He has a very outgoing personalit More

by sticksds55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Teixeira, Scott Lunt, Jack Walczak
Jun 16, 2021 -

Balise Subaru of Hadley responded

Thank you so much for your wonderful review! We are thrilled that Scott had the opportunity once again to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Steve Lewis Subaru! Joe Clark General Manager

June 15, 2021

Easy to get an appointment. Work was performed in a timely manner Small issue was brought to the attention of the service adviser, who promptly had it corrected He apologized. More

by horriganmone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jun 16, 2021 -

Balise Subaru of Hadley responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

June 14, 2021

This is our 3rd car bought from Steven Lewis. The product and service is always on point. When the time comes we will go back for our 4th More

by kmarion
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roger Dugas, Jack Walczak
Jun 14, 2021 -

Balise Subaru of Hadley responded

Congratulations on your 3rd new vehicle! We are so glad that we had the opportunity to work with you again! Our team strive to make each experience a top-notch one for our customers! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Joe Clark General Manager

June 14, 2021

From even before I walked through the door, Steve Lewis had been professional, patient, and kind. Doug reached out and listened to me and what I wanted and led me to Roger who, from start to finish, was aw More

by NICOLE.LADEAU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug, David Hanks, Roger Dugas
Jun 14, 2021 -

Balise Subaru of Hadley responded

Thank you, Nicole, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Steve Lewis Subaru are glad to have you as a customer. Joe Clark General Manager

June 10, 2021

friendly knowlegable staff, explained in full the car and answered our questions fully. have bought there previously, had same reaction at that time . salesman was excellent More

by jcoll95499
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bryan kane, David Hanks, Michael Teixeira
Jun 11, 2021 -

Balise Subaru of Hadley responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

June 10, 2021

Good service.Pleasant people to deal with..Stopped by Good service. Pleasant people to deal with.. Stopped by for service withou5 appointment and they were very accommodating and took me right off And More

by BRIANO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jun 10, 2021 -

Balise Subaru of Hadley responded

Thank you, Brian, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

June 09, 2021

I can not say enough good things about Steve Lewis Subaru. This was our second purchase with Tyler and both experiences were exceptional! Every employee is super helpful and honest. Definitely no sha More

by tye4me
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Michael Teixeira, Tyler Griswold
Jun 09, 2021 -

Balise Subaru of Hadley responded

We are very happy to hear Tyler provided you with such an " exceptional" experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

June 08, 2021

Great service, efficient, courteous and personable. Pleasant surroundings in which to wait but also has shuttle service to nearby locations should you choose to do that. Have had all my service done More

by smkeegan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jun 08, 2021 -

Balise Subaru of Hadley responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

June 08, 2021

Great service department. Staff is friendly and helpful, every time, with good communication. I trust this service department. They recommend maintenance when it is necessary, but they never pressure me. P More

by JASONWNILES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jun 08, 2021 -

Balise Subaru of Hadley responded

Thank you so much, Jason, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

June 08, 2021

honest, straightforward and responsive. Third car I've bought and they are out of the way. I won't call to Haddad Subaru because they are thieves. More

by jabruzzo
Recommend Dealer
Yes
Employees Worked With
Scott Lunt
Jun 08, 2021 -

Balise Subaru of Hadley responded

Thank you so much for choosing Steve Lewis Subaru! Congrats on your new purchase, and let us know if we can be of any more assistance! Joe Clark General Manager

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