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Balise Subaru of Hadley
Hadley, MA
3,380 Reviews
You are a member of our Subaru family
At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy.
Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree!
We put in the hard work so you don't have to
Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers!
Quality staff and service
We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page!
We stand behind Subaru
Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,380 reviews
May 24, 2021
My car was in for a recall which was successfully completed. This was the second try at this recall. They got the information to complete the service and got the job done. completed. This was the second try at this recall. They got the information to complete the service and got the job done. More
by CYAG
Verified CustomerEmployees Worked With
Benny Cruz
May 24, 2021
Service Manager went the extra mile to get a repair covered under my extended warranty. Always a pleasure to do business here. Thank you all covered under my extended warranty. Always a pleasure to do business here. Thank you all More
by THEODORD
Employees Worked With
Jesse & Will Lamb both - 5 stars, Joe Clark, David Hanks, Jon Kubik
May 24, 2021
The service reps are great! I have never had a problem with any of them. They are courteous and extremely friendly. A pleasure to go into the department and know that I am welcomed and will be treated gre with any of them. They are courteous and extremely friendly. A pleasure to go into the department and know that I am welcomed and will be treated great. More
by cbobala
Employees Worked With
Benny Cruz, Terra Hondrogen
May 24, 2021
This is our 5th Subaru that we have gotten from Steve Lewis Subaru . This is always a pleasant experience and we leave feeling well taken care of ! We had the pleasure of having Tyler help us get into a Lewis Subaru . This is always a pleasant experience and we leave feeling well taken care of ! We had the pleasure of having Tyler help us get into a 2021 Forrester ! He was very attentive to what we wanted and kept us within our budget! He also was very knowledgeable and confident in helping us decide whether to lease or buy by spending the time showing us the difference with each . When we picked the car up he spent an hour patiently explaining all the features of the car and helping me get set up with StarLink !! Tyler helped us to have a stress free experience in picking the right Subaru . Many thanks to Tyler . More
by jckorbut
Employees Worked With
David Hanks, Michael Teixeira, Tyler Dubay-Martin
May 22, 2021
My third Subaru from Steve Lewis. Love the cars, impressed with the service. Staff is very competent and friendly. Will likely buy my next Subaru there as well. impressed with the service. Staff is very competent and friendly. Will likely buy my next Subaru there as well. More
by RNEWTON6
Employees Worked With
Benny Cruz, Terra Hondrogen
May 20, 2021
I’ve been a customer for many yearsSteve Lewis is I’ve been a customer for many years Steve Lewis is reliable and honest I feel safe with the car care I get Brandon Axton in Service has been a co I’ve been a customer for many years Steve Lewis is reliable and honest I feel safe with the car care I get Brandon Axton in Service has been a consistent help to me over the years. His demeanor is constantly friendly. He provides updates in a timely way and his advice is always trustworthy. More
by Mandrews13
Employees Worked With
Brandon Axton
May 19, 2021
Very accommodating and friendly and explains what needs to be done. I stopped by and they fit me in to change oil without appointment.. That was great. to be done. I stopped by and they fit me in to change oil without appointment.. That was great. More
by BRIANO2
Employees Worked With
Benny Cruz, Terra Hondrogen
May 19, 2021
Very responsive to my requests, easy to schedule appointments with minimal waiting and everyone is very pleasant and friendly. Very convenient to where I live. appointments with minimal waiting and everyone is very pleasant and friendly. Very convenient to where I live. More
by tmrosenfeld
Employees Worked With
Benny Cruz, Terra Hondrogen
May 19, 2021
Service team at Steve Lewis Subaru, Hadley MA were understanding and professional with efficiency. Accommodated my request for service knowing I was planning a trip. How awesome is that! understanding and professional with efficiency. Accommodated my request for service knowing I was planning a trip. How awesome is that! More
by MARYALYCE.MORRISSEY
Employees Worked With
Jesse Szewczyk
